Ulta Beauty

Came for a scheduled make lesson. Didn't feel heard by the makeup artist. Victoria decided to push me on a skin care rep since she didn't think we would have enough time. By the way I came to my appointment 10mins early and you are only able to schedule 30 minutes for the lesson online. The rep promoting the skin care products actually listened to me and understood I already have a skin regimen in place and was just looking for simple makeup for eyes and eyebrow. I didn't want a full face just wanted to learn how to put on eyeshadow and eyebrows with what brushes. Again rep was very helpful and wish I could tip her. Save time and money and not use the salon part if you want to learn simple makeup or what to use. Sales reps are very helpful and can do that at no extra cost. At least I save $30 not wasting on the makeup lesson. To the management I actually almost left because I felt unheard and overwhelmed. I came in with a decent budget because I know initial cost for makeup can be costly because of the needed brushes and makeup itself. Honestly if that rep did not help me the store would have lost out on my ~$300 purchase. Wish I remembered her name because she was so helpful and helped me come under budget. Will not be back at this location.

This ulta is very interesting. Some staff are very pleasant & the most helpful souls you will encounter. The other bath of employees They were very unprofessional & rude. Someone was denied for a ulta CC & they made sure to yell it from the top of their lungs- rude. Also this location is out of a lot of products, ALOT & the perfume is locked up! I’ll stick to the other ulta locations.

The only reason I come to this Ulta is because of a young lady the manager called Andie. She’s the sweetest kindest and most helpful. Everyone else just stares or walks away or tells you to hold on when you need help and never comes back. Andie listens and gives her personal review of a product which is something I like. Driving from Conyers to Howell mill just to see her just show how good she is at what she does.

I had an amazing experience with Shanna today. She was so delicate with my eyebrows. Go see her immediately! lol

I just got back from going shopping, but there was a worker I noticed who was very helpful to someone who was not from America and helped them call an Uber. It just showed how good of a person they were, cause they certainly don’t get paid to do that, but he was very nice and helped this woman who is visiting atl. The woman who rang me up too was very nice. Always love this ulta

My First time coming to get my hair done in the ulta salon, Latoya was able to get the blond that I asked two other stylists for who were never able to get it right. She in includes olaplex treatments in her color sessions and she sounds very educated and skilled on what she does. When i was done my hair was soft and and silky I received so many compliments!

I got my makeup done by the brow artist here and I was in love with my make up! I will definitely return. She is the sweetest and very knowledgeable on how to get my skin healthy and vibrant. Please stop by and get your brows tinted and arched you will not be disappointed.

I booked a curly hair appointment with Ulta. What I got was not even a fraction of what a curly hair service should be. My curls looked worse afterwards. They should be ashamed to have a curly hair service when they don’t do what is required.

Very poor customer service. Young people that were employees hanging out clowning around loudly in the front, not assisting customers. And when I did ask for assistance, I was pointed to a wall saying “it’s over there”. Customer service has really fallen off in so many establishments.

This location is closest to my job so I come here often. Every time I come Shanna always gives me new tips for not only my brows but the best skin regimes. She’s so knowledgeable and kind. I have everything I need for #healthyskin! If you’re in the area, come see her, she’s a gem to the company!