Reviews
Dr. Jonus is AMAZING! I have been seeing her for 7 years and she spends a good amount of time with you and cares about your individual concerns. However, the office is poorly run. The front desk staff s rude and condescending. This has always been an issue at this office. I would have hoped it would have improved over the last 7 years but unfortunately it has not. I always have to wait over an hour to see the doctor but that's is not even a concern for me because the doctor is so good. However, getting a phone call through to the doctor, a prescription refilled, or even trying to schedule your follow-up appointment is quite difficult or seems to be a huge bother to the office staff. Dr. Jonus is excellent but shame on you UNC for allowing the office to be so poorly managed.
1
7 years ago (10-10-2017)
Love this office!! First of all: DELORES. She is amazing! I called her with a genuine crisis, and boy, did she take care of me. I know that it can be hard sometimes to get into UNC (generally speaking) for an appointment, but when I was truly desperate for an allergy appointment, Delores understood the crisis and got me in to be seen quickly. She was absolutely wonderful. Then, I saw a Fellow by the name of Jamie Waldron. She was fantastic! Smart, polite, engaging - AND she took the time to patiently explain my issues and how to address them. I was very impressed. Finally, I saw the Attending physician, Mildred Kwan. She was just great. Again, she was pleasant, intelligent, and NOT condescending. I love that SO MUCH in a doctor, and it is rare. Everyone's experience is unique, so I certainly don't want to belittle anyone else's opinion, but I can say emphatically that I had an absolutely wonderful experience at this facility - from check-in to check-out - and they are my new allergists of choice! THANK YOU ALL!
5
7 years ago (10-11-2017)
I just love the fact that the doctor takes the time to make sure that I'm very comfortable. And she's a very caring person.
5
7 years ago (19-09-2017)
Terrible service. Practice too busy for appointments. Doctor was sarcastic always during treatments. Cant get services soon enough to control problems. Phone hasnt been updated in over a year. So info on here incorrect. I would consider a smaller practice with more care. This place would not be a good choice for severe arthritis symptoms. Also plan 3 hrs for appointments. Up to 2 hrs wait with appointments.
1
8 years ago (03-03-2017)
I love the staff, they make you feel so comfortable. They keep a smile on your face all the time.
4
8 years ago (12-05-2017)
