Reviews
Our unit was serviced on May 12th... and has been cleaned TWICE since then that's 11 weeks. Multiple calls with no action. Had to call in another company to provide service and it is HALF of what United Site Services was charging me. Please do not support this company.
In the past they had done a fairly constant job of servicing weekly our restroom. With the exception of charging me $35 every month for a new bag of hand cleaner that lasts about a year I dated it and still not through it. Still getting charged monthly for a new bag. Lately it has been extremely frustrating, I've been told 3 times they would be out the next day to service but 3-weeks later and nothing. Out of TP and it's now basically an above ground cesspool and fly breeding station. Bet they will still charge me the full months rate for weekly service and new bag of hand sanitizer.
Worst customer service. When service canceled, kept making excuses for not removing the Porta potty from the food pod. Like playing whack a mole trying to get someone to take it away. I have contacted the state of Oregon to see what they can do. DO NOT USE THIS COMPANY!!!!!
Absolutely TERRIBLE. Had no problems over the last 3+ years until recently. Missed multiple services. Called 14 times and was told they would be out the following day or someone would call me back. Nothing. Canceled service. Was told they would be out following day to pick up unit. Nothing. Then told Sunday, then told a month from now. Keep in mind it’s 100-+ degrees and we have had an unserved unit for nearly 6 weeks. It’s sitting out front waiting for them and it’s disgusting. Lastly, they told us we wouldn’t be charged, we were—and then told a refund would be issued it wasn’t. Will most likely be calling the city or state to report if not picked up soon.
Charging me and never showing up or I can see they have shown up open the door and leave. The unit is always clean they are just lazy and refuse to do their job while making note they completed the job!. I would NOT recommend United Site Service.
The worth service I have ever had with temp construction toilets. I had them scheduled from twice a week and they could even make it once. Go with drain pro they are awesome and on top of the game!
Too bad negative stars is not an option. TERRIBLE service. Multiple no shows, no explanation or flat out lies about why services could not be performed. Charges for services not provided. Lack of accountability. No customer service. BEWARE!!!! Many other options out there than these scammers.
This company has abandoned a full porta-potty on my elderly parents property for more than two months following the rebuild of their house after a fire. Don't use this service. Unless you want an outhouse in your driveway that you will have to look at and smell forever.
Consistently missed the scheduled service or randomly change the service schedule. I called customer service twice and they said "we will call back" but I never get the call. My call were not even found in their record.
Terrible service. They never service units and still expect payment in full.