Reviews
No response from email, charged to pay online, and terrible phone wait times. Paying you should be, not a pain in my butt. I can't talk to a real person which means if anything goes wrong I will not be able to schedule service. This company should be shut down How you can your provide a water service with no one to talk to or fix anything? Something should be done. Suez has ruined Idaho water services.
1
7 years ago (18-05-2018)
SUEZ is trying to retroactively charge me $100 for services as I close my account. They claim that their meter was malfunctioning and that I owe $100 in addition to the bills I have been paying all along. I'm not sure why their own worker, who came by twice to check the meter during that period did not catch this issue earlier and now I am being slapped with a large surprise bill due to their own errors.
How is SUEZ even estimating my usage? How do I know I'm paying for the right amount of water? If I would have had a plumbing problem I never would have known. Are they estimating my early 2016 usage based on my current usage? I think it's unfair and ambiguous how they come up with this "estimate." It was their error, they had ample opportunity to fix it, they should be responsible for it.
Extremely poor service. Consider the issues with this water district when buying a home here.
1
9 years ago (16-05-2016)
Seuz is a global french utility that bought United water in 2000. Bill Clinton set it up as part of a global initiative. Seuz is a water stock bought and sold on wall street. When the water rights are sold the local area water is drained off, stored and sold for higher rates else where. And in drought years you will have to pay higher rates to keep the water here. Never let your water leave the local area. Land drys out, less humidity and evaporation, mean drier winters, the land cannot sustain crops, irrigation gets more expensive and pumping depletes the water table and soon you have more desert. See San Joaquin Valley, Owens Valley. Next we will be buying and selling clean air. How do you like your water being controlled by a French utility. So customer friendly, not! I would send my complaints to the address listed on the NY stock exchange. PS who thought selling your water was a good idea. You have another party vested in your federal water rights, thats always god yo make things more complicated. It guarantees nothing will work. For every action there is an equal reaction. For every law you protect the rights of some and take rights from others. It cannot be avoided. I resent killing the land, that is the victim in these money making schemes.
1
9 years ago (15-08-2016)
Terrible system set up to just pay a bill. I feel like I had to go through a Lord of the Rings expedition to finally pay my bill. System needs to be changed. TERRIBLE!
1
9 years ago (03-06-2016)
Very cordial and professional on the phone.
5
9 years ago (29-03-2016)