University of Hawaii Federal Credit Union

I've been with UHFCU for a long time miss the old timers but I'm getting to know all the new employees. Eldon is an Exceptional employee I knew him along time and Tee Nahinu is also great she helped me with a few of my loans along with Carissa. Love the service they all make you feel like family keep up the good work

Highly recommend! If you qualify to be a member of this credit union, you should definitely check it out. Compared to my friends who have accounts at other banks, I feel like with UHFCU I have access to much better services.

I have joined a handful of banks and I must say UHFCU is by far the best in terms of treating you like an actual human being. They are always polite and prompt when dealing with any transaction and offer some the best rates for loans.

Extremely disappointed in the way I'm being treated as a new customer. I tried to make a purchase the other day and the order was cancelled due to the item being out of stock. I received documentation from the merchant that the order was cancelled and that I wasn't charged yet there's been a hold placed on my card for the past few days that these guys refuse to remove to give me access to my funds. I reached out to the merchant and even sent documentation to the bank that the purchase did not go through and they still refuse to remove the hold so I have access back to my hard earned money. I'm beginning to think they are just keeping the hold on the card because they want to see me upset as I've given them more than enough proof that the order was cancelled and I wasn't charged by the merchant. This is a terrible way to treat local consumers, especially with the economy being the way that it is and people just barely making it financially.

University of Hawai'i Federal Credit Union at Manoa Marketplace has the best crew and all we need. for those who leaves and work in Manoa area is perfect!! Thank you Guys!!!!!!!!!

Great service every time I go. They are all very friendly and help me out with any questions I have. The coin machine is great with no fees and direct deposit to your account!

I've been with UHFCU for over 20 years. I find that they tend to have the best rates in town. Their savings/cd rates are usually better than other places, and their low minimums make it easy to start earning interest for those getting started with small funds. The McCully branch also has a free self-serve coin counter machine that deposits directly to your account. Just bring in your jar of coins. No need to sort, count, or roll coins anymore. The machine does it all. Service no matter where you go is generally quick & the staff is friendly & helpful. The McCully branch is nice, bright, clean, & cool with ample free parking in the ground floor garage. If you don't want to go inside, there's an atm with dropbox next to the front entrance facing King St. It's visible from the street, so it feels fairly safe. The Manoa Marketplace branch is located between Subway & Brug Bakery in the shopping center with plenty of free parking. The UH Manoa branch is a service window outside the cafeteria in the Campus Center building 2nd floor. Their focus is the UH community so that's where their branches are centered. If you can't or don't want to go in person, you can also mail your items to deposit, call in, or use their website or mobile app to manage/deposit items to some extent. For convenience, you can also use the fcu shared branch network to access your account from a credit union near you. Overall, UHFCU has great service, rates, & various convenient access methods.

Always get great service from the staff. The few times that I’ve had to call the customer service line, the support staff have been courteous and knowledgeable and were always able to resolve my problem.

I think UH FCU is a great credit union. They’ve helped me thru the years.

I joined UHFCU at least 20 years ago sometime early 1990s and I think it is the best bank I ever known. Staff is very welcoming, friendly, and eager to provide information when needed. All my accounts, even my checking, gives dividends at the end of each month, and they’re all free of charges. I do all my banking online now; with UHFCU providing echecks free of service. However, in the event I get a hard-copy check I need to deposit, I can use their very convenient mobile deposit on my phone. They also have an agreement to use First Hawaiian Bank ATMs free of charge, that are all over the islands there is another bank too but this one is plenty for me. I can get cashier checks made out free and can use their notary public services also free of charge. I’m very happy with the bank; wouldn’t bank with anybody else!