University of Nebraska Medical Center

We went through them for the birth of my child and regretted it. Diverse secretarial staff were blunt and sometimes unprofessional, even ignoring us and not telling us the doctor wasn't in after we waited 45 min. They didn't call our doctor on the day of delivery AT ALL. The pediatrician called child protective services on us for no good reason, and even CPS agreed. Then he gave us terrible advice day after day, and spoke to us with disdain. I feel like he wanted our child taken from us, but why? Some nurses were helpful, but the department that administers medications took 4 hours to get the mother (via cesarean) any pain medication, so she was left suffering for no reason as well. Get rid of bad physicians and terrible secretaries, then update the system for transporting drugs between departments. Our doctor no longer works with them anymore either, and probably for good reason. He seemed very frustrated that they never contacted him.
2 7 years ago (04-06-2018)

Took my child to the Cardiac and Vascular Outpatient Clinic and was greatly disappointed. It started with the first impression when I walked through the doors. One receptionist was sitting at front desk eating a bag of chips and a plate of BBQ pork and potato salad. She kept telling other staff that walked through to try the potato salad. The other receptionist that checked us in was short and unfriendly. Then another staff member came out to the front desk to get info on a patient. They talked about the patient outload. I now know how to spell the patients name and what insurance he has and that he is coming in later next week. I hoped it would get better when we were taken back. It was a bit better, but felt like we left there with no answers and no plan. This was a huge disappointment. We were at Children's Hospital the week prior, and had a marvelous experience, and so maybe my expectations were too high. I would not recommend this place for a pediatric patient. I receive medical care from a different specialty in this institution and would give it five stars, but this experience was a disappointment. Unprofessional and unwelcoming.
1 7 years ago (14-04-2018)

Not impressed with this hospital at all and we will never go back. My husband went in for a kidney stone removal. He told them upfront that he would not have any transportation until 1 pm because I had to work. They told him that was not a problem but then after his procedure I was called at 10:00 at work to come get him because they needed his bed. My husband did not feel that the nurses really cared or showed much compassion or concern for him. The hospital itself is falling apart and seems very dirty. Update: Two weeks later my husband went to Methodist for the same procedure and the experience there was amazing. It made this place seem even worse!
1 7 years ago (14-02-2018)

Tremendous caregivers. They truly care about the patient
5 7 years ago (28-04-2018)

Be careful. This hospital will perform on your children (non-emergency procedures) without your permission. They violate federal law. A horribly unprofessional medical facility.
1 7 years ago (13-03-2018)