UNM Student Health and Counseling

The medical professionals who work in SHAC are typically super nice and caring people but whoever answers the phone female voice is one of the rudest people I have ever had to interact with when scheduling an appointment. If you want a good lesson in how to not answer phone calls and talk to customers/patients just give SHAC a call.

The other reviews that mention the rude receptionist are absolutely correct. She deterred me from wanting to make an appointment here.

Horrible service. Providers are lazy.. go somewhere else. Especially if you have a cold. They are so unhelpful.

I've gone to SHAC several times and the doctors, nurses and staff are always so friendly and knowledgeable. I wish all clinics/hospitals were like SHAC. It's especially great to have a place to go on campus as a student. Keep up the good work!

despite copious amounts of money being thrown into online classes last year, and the ridiculous expectations the school places on students in not getting infected, there’s no testing without symptoms? even if you were exposed to someone who also goes to the school with you? also receptionist anisia, not sure if you’re having a bad day or what, but you were truly miserable to speak to. have some better phone demeanor. you’re treating sick, broke students.

Usually a pretty good experience here. But I felt the need to comment today because the phlebotomist on staff around 10:30 am today was amazing. Great to talk to, quick to find the vein and poke, and super efficient in her technique. I usually react poorly to having my blood drawn and she made the experience so much easier than it usually is.

Dr. Petersen and staff provide excellent urgent careI! In my experience, the staff here are kind, understanding of students' financial situations, and go out of their way to follow up with patients after release; you can tell that they really put patients' health and well-being first. The pharmacy is also fast and affordable.

Aesthetically pleasing interior building and very kind and attentive staff! I went there without an appointment to get the flu shot and they did it right away without any problems!

I love SHAC. I've seen a handful of different doctors here and never had a bad experience. The wait times are short, it's affordable, and the staff are always friendly and helpful.

Some good, some bad. The SHAC makes it incredibly difficult to get them medical information, requiring fax or drop off. It's 2016, folks. Who uses fax machines? For a grad student on north campus, going to the SHAC is almost impossible given time and distance. Enter the 21st Century, SHAC. Please.