Urban Air Adventure Park - Sterling Heights

With Covid I feel they should be more willing to cancel memberships. They can not possibly clean every surface that is being touched in that building. Including the balls in the pit awful customer service 10/10 WOULD NOT RECOMMEND

I really enjoyed this place!! I’ll definitely be back when we’re able to have food due to covid. Staff was really friendly and helpful. My daughter had a great time and the price for her to play were great!

Walk in and buy tickets as they say on their website, then get told they are already booked out. Rude reply that it's your fault that you didn't do a reservation by booking the tickets beforehand while having a crying kid on the hand.

Fun place! Good for the young kids and older kids. Very clean. Staff is friendly. Management is excellent. We will definitely be getting a yearly pass !!!

When I go to urban air for my birthday I fell like it’s going to be the best time ever

Staff was wonderful! They did a great job keeping the numbers down to 25% and I saw staff cleaning surfaces often. My kids had so much fun!!

Arrived at 12:30pm, bought the most expensive package for 3 kids. Total nearly $100. At 2pm they told us our time was up. I never knew of a time limit. They said they had 4 birthday parties coming in and that i should have been told about the time limit but we were not. Needless to say, I had 3 very disappointed kids.