Reviews
The transplanting of my 55 year old plant was done beautifully. This was the 6th transplant since 1967 but the most delicate as it involved separating several stalks and downsizing to 2 smaller pots Great job and it has never looked better!
I love walking through there, big trees, large plants to tiny babies. The owners are nice they have a Q&A, sessions on Instagram, they post up coming sales for the weekend.
Huge space set under the 6 train subway tracks in East Harlem - enormous selection of outdoor plants and a big enough selection of indoor plants for my plant apartment needs - they have pothos, orchids, cactus and lots of others I don’t know the names of I came away with a 3ft Monstera plant, a medium Monstera and a baby Monstera - I guess I’m just curious to see how they all do in my north facing but sunny apartment. I walked the half a mile home with no troubles - it wasn’t too heavy, thank the lord they didn’t water it too much otherwise it would have been a job for a taxi cab. The staff were helpful and friendly and signed me up for their plant club - not sure what that means but I’ll find out ; they also have been offering weekend sales with 30% off… bringing prices down to somewhat “normal” - UPDATE Nov 22 - the giant Monstera did not make it, but the two smaller ones are thriving
Let's make things much better by literally yelling at customers on the phone that made reviews you didn't like when you didn't deliver. UGC *was* the best place to get a Xmas tree in nyc. Not sure what happened, but the customer service has been nonexistent and I still have no tree. 11 days, 20 phone calls to them, 0 communications from them, 2 missed delivery days not windows... entire days. Really sad to see a favorite retailer that you have used for years turn into a total disaster.
Last year we had an excellent experience with their Christmas tree selection and delivery but I couldn't say the same for this year. The delivery was horrible. The tree came w branches broken and falling off and the ticket attached wasn't my original which makes me think twice if it's even the tree we paid for. Hopefully they can turn their service around.
Best plant store experience I’ve had. Healthy plants, great variety, helpful staff that couldn’t be any nicer. Potted my new plants for me and repotted one I brought.
The Urban Garden Center has an excellent variety of plants and planters. They also have whatever you require for your planting needs-- like hanging planter rope, air plant holders, terrariums, compost!, standing terra-cotta plant holders, etc-- the list goes on! They have appropriate price points for their plants too. Even if you just want to take a nice walk through nature under the train station in the city and see some beautiful greenery-- stop by and enjoy! Oh and they have chickens!
Really nice place in the area. Actually one of the only places I know uptown you can buy quality plants and trees. And there is delivery. It’s a more get what you want, and they don’t exactly wait on you unless you have specific question. Still... Recommend it highly.
Excellent service!! I brought an old plant that needed repotting and I received wonderful care and advice, and outstanding service! These owners love plants and they do an awesome job!!
Not only does this place carry a variety of amazing plants but the STAFF is amazing and knowledgable. First, when I called the woman on the phone she was pleasant and when I met her in person a half hour before closing, she was even more pleasant. I wanted a plant as a housewarming gift for my colleague and she helped me select the perfect pot which happens to be one of her favorites, and omg she re-potted the plant at no additional charge. The customer service deserves 10 stars. I would recommend visiting the Urban Garden Center even if it is just for the experience. I love plants and will definitely return and tell anyone who will listen about my experience. Thank you Urban Garden Center Staff, you're the best and I won't go anywhere else!!!!
