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Reviews, get directions and contact details for Urological Medical Group of North Orange County

Urological Medical Group of North Orange County
Address: 301 W Bastanchury Rd Ste 180 , Fullerton 92835, CA, US
Phone: (714) 870-5970
State: CA
City: Fullerton
Zip Code: 92835


opening hours

Monday: 08:30-17:00
Tuesday: 08:30-17:00
Wednesday: 08:30-17:00
Thursday: 08:30-17:00
Friday: 08:30-17:00


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Reviews
Found this practice through IC network database. Could not have has a worse experience. I was told because I did not have an infection that there was nothing urologically wrong with me and there was nothing they could do to help me. It was insinuated that my pain is in my head. As a student of an integrative medical school we were taught on the first day you should never tell a patient there is nothing you can do for them. Not to mention the extremely rude office staff, they need to be trained on how to talk on the phone. Please do not go to this practice unless you wish to experience the neglect their patients are treated with.
I’m not sure what's going on with this office. I've had a procedure cancelled three times. Two times three days prior and the last time one hour prior. The doctor, manager and front office do not communicate and are not even on the same chapter let alone the same page. The last time it was obvious no one looked at my chart or records until the last minute. It's no way to run a medical office. I'd recommend going elsewhere.
I've only been to this eurologist 3 times in the past 2 years and every time they always give me the proper prescriptions, great advice and every time I'm cured. I recommend this place to anyone that needs to see a eurologist. I was having a testicular and hip pain. After seeing the eurologist I was better after the 2nd day on all 3 occasions.The staff in the front are also great. Most importantly the doctors their are easy to talk to and they don't make you feel like they don't care which is very important to me.They explain what the cause is and how to prevent it and what to do. One more thing, I always pay cash and I have paid cash at other eurologist as well and the price is very good. The waiting time is not bad either they get you in and out! Visits were about $130 to $190 we're other places charge over $200 but of course it's depending on the treatment your receiving but you can but a price on your health. So anyone looking to go to a eurologist for first time give this place a shot.
Worst service doctor sent he don’t know what is going on and he transferred us to another dr which is not good and when we asked for another dr he refused and whenever i try to call the office they never reply and the woman doing the referrals never sit on her desk i am calling her from 2 months and she never replied. You would never get a good service at that office.
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