Reviews
Just got my driving license with US One. 10 hours of driving lessons and road test all went very smooth. Elena who was scheduling my lessons was very professional over the phone and via email. Driving lessons I took was with different instructors, I was worried at first but later I realize that driving with different instructors gave me more information since everyone has different techniques more is always better, that is why my road test was just piece of cake. Thank you again US One.
5
8 years ago (23-05-2018)
I had all of my lessons with Skylar. Great instructor, calm, focused, plenty of tips for driving in NY and passing the driving exam.
My experience with US Driving School is fantastic.
The receptionist is very efficient, and professional.
I got my permit on 01/31/2018, took 7h lessons with Skylar, and I passed the driving exam today on 02/21/2018
Highly recommended, especially lesson with Skylar- He will help you passing the road test in no time
5
9 years ago (21-02-2018)
Very rude, Very disgusting!! I went in for my 5hour class and I gave them my name, all for them to tell me the class was BOOKED. MIND YOU, I paid for the class already YESTERDAY over the phone !! They didn’t want to give me my $45 back and they told me the only thing i can do is schedule the class again and PAY AGAIN! I couldn’t be more disgusted with this place !! WARNING YOU NOW DONT GO HERE!!
1
8 years ago (24-05-2018)
I would give zero stars if I could. I had an awful experience with them, so my advice, avoid this school! Once you pay they don't care about you anymore.
Bad management and lack of communication.
I found this school online and even though all the reviews were not good I have decided to go with them anyway. Biggest mistake ever!
The manager of this school, Edvard doesn't care about us students/clients. Once you pay, his job is done and he becomes sloppy and unprofessional.
So:
My road test was scheduled at 3pm with a pick up at 1pm in Manhattan/12th street.
Then that same day, they called me at noon, just one hour prior saying that my pick up time is going to be postponed for 1.30pm.
Ok.
Here I am on the 12th street at 1.30pm just waiting and waiting ... while my watch was showing 2.15pm already! Still, no calls, no texts from the school. So I have decided to call them. After several tries, Edward finally decided to pick up the phone and replied: "Just stay there and wait and we'll pick you up soon". On the other hand, at the same time I received a phone call from the instructor who was supposed to take me to my road test saying he's on the other side of the city with another student and that there's no chance for him to pick me up.
I called Edvard again. He continued lying and giving me wrong information. So, at this point, and almost 3pm, I was still (!) patiently waiting to finally be picked up.
I'm not saying that unpredictable situations cannot happen.
I am talking about bad management and miscommunication that Edvard as a director or manager (whatever he wants to call himself) should be able to handle differently. Meaning, being professional! And should have a back up plan.
This school knew since that morning that there is a lack of instructors or what-so-ever and no one called me to communicate this with me?
Why made me lose all day, continuously giving me wrong information and saying "Ok, you'll still be able to take your road test and practise" (yes, I was also supposed to have 1 hour lesson before my road test!). Edvard kept lying to me saying to stay there and wait and on the other hand, the instructor saying he's not going to make it to pick me up for my road test.
They left me wait in the street, on a cold, rainy day without any clear notice for over 2 hours while it was obvious that they completely forgot about me. They forgot that they have a student waiting!
I had to get my driver's license asap because of my job but because of this school I didn't get my driver's licence when I needed it, I lost a day at work, I rescheduled other personal plans for that day and I even lost a road test appointment and had to wait for another 5 weeks to schedule another test.
And what for? Because once you pay, they don't care about you, or your driving or anything.
Only after I complained that I will post negative reviews about the school, only then Edvard offered to reimburse me some money. Not everything and not enough for me to schedule a new road test, rent a car for the test and have other lessons .. that I did with another school. And I also realized how bad driving methods US One Driving School actually has and that other schools use better techniques.
Don't make the same mistake I did. Avoid this school.
This school obviously has a communication problems and no back up plans and no respect for us, students.
And will make your road test experience such a nightmare.
That day I was given 5 different information. One from Lena, then Edvard, then from the instructor .. and not them calling me to explain what was going on, but me calling them.
If you still have doubts about schools, avoid the US One Driving School!
Wish I have spent more time reading all those reviews. If I did make a mistake, I hope you guys won't.
Good luck!
Ps. My advice, go with Revolution driving school. They are professional and most of all they helped me get my driver's license with no drama. They made me become a better and safer driver as they have such an amazing driving techniques & tips. I'll post a review soon.
1
8 years ago (30-04-2018)
I had a very positive experience with this driving school.
Especially with the driving instructor: Dai. He's patient, professional and very nice!
I would recommend anyone who wants to learn how to drive to take practical lessons with him!
5
9 years ago (18-02-2018)