Reviews
So I feel like this should be known to any parents looking to USA for their athlete. My athlete spent 9 years at this facility moving from prep teams to a worlds team. She devoted her life to this gym, rarely missing a single practice. She has had several different coaches during her time, some were great, some not so much. She made the difficult decision this year to leave the gym and venture out to try advance her skills as the last year was horrible. Those in charge of this gym make decisions that they believe will make THEM look better, rather than what the coaches or athletes desire or want. We left the gym on good terms, with proper notice and left many friends behind. My athlete still wanted to support friends and went to an open gym night. The owner, director and several of her former coaches were present and refused to even acknowledge her presence , but rather gave her dirty looks from across mat. On top of all that, the owner decided to pull my wife aside and tell her that my daughter was allowed to stay but she needed to leave if she was going to "disrespect" the gym via a social media post. This so called post she was speaking of made no mention of the gym, coaches or owner but rather stated my athlete lost the desire to cheer because of last season. Again my wife spent just as many nights in the gym as my athlete and even assisted as a team mom. But apparently that goes out the window if you athlete wants to better themselves. I have personally heard the director and coaches slander other athletes and treat them with disrespect. They allowed adult athletes to bully juvenile athletes and allowed some EXTREMELY inappropriate adult behaviors happen that they refused to address. This gym only cares about themselves and could care less about their athletes. They're many other gyms now that I would consider before wasting your money at USA. Sincerely, Macie!!!
This is a great place to learn gymnastics! I definitely recommend your child going here! They learn fast. I just wish that the classes were a little bit smaller so that they can teach each child individually more. Overall, this is a great place with a great atmosphere! Try this place out and give it a chance.
This is literally the worst place you can send your young child. The coaches are not qualified to coach young girls. They are rude, mean, and disrespectful to the young athletes. Not to mention they’re just not good coaches. The Twinkle team is a disaster. Poor leadership denies common well known issues and acts like you’re the only person who feels this way but when you speak to other parents they’re all upset. I think they strategically front load the VERY expensive fees and dues in the first few months of joining a team because so many people quit midway through the season. This place is a rip off
WARNING!!!- DO NOT have a party here...the employees are completely uninterested in being friendly and DO NOT have it in the summer because they will NOT turn on the air for you no matter what kind of money you pay to be there. There are NO elevators so it is NOT ADA compliant at all. They have the 'party' rooms upstairs where it is NO COOLER and very hard for elderly people or people that can not climb stairs. The employees have NO INTEREST in being 'party hosts' and talked about how they couldn't wait to get out of there. No interaction with the kids while they had free play before the bday party but to just sit there and tell the kofs what they COULDN'T DO. please east siders....save your money and go to amazing jakes!! Or something that would be funnier for kids. I mat not be from this area but know what a FUN place DOES have....AIR CONDITIONING IN THE SUMMER AND FRIENDLY EMPLOYEES!! GOOD LUCK N HOPE U TAKE HEED!
I would not recommend this gym. The coaches do not understand the balance between encouragement and feedback on opportunities for improvement. When you raise your concerns, you will be completely dismissed. Coaches do not use appropriate coaching techniques, and they speak poorly to the kids and about them. I was told by the director that sometimes the coaches say "funny" things. Those "funny" things are wildly hurtful and demeaning to kids. Do better, USA, and take some accountability for the actions of your staff. I'm clearly not the only one with this experience.
Absolutely amazing! My son started at the very bottom and through amazing coaches and a great structure, he has moved up to team. The staff uses safe practices and helps the kids get to where they need to go to. Shout out to Cory and Andrew for being AMAZING coaches!! Highly recommend them. Shout out to Kevin who I understand to be the manager. He went above and beyond helping my family as we moved out of state and had to transition to a new gym. Highly, highly, highly recommend USA Youth Fitness.
Really disappointed in the way the coaches spoke to and treated my daughter during her time at camp. We will not be back. My kiddo wore her phone watch to keep in touch while her dad and I were working. She can't play games on this watch, it's strictly for keeping in contact. My daughter reported that a coach told her to take off her watch and put it away when she was responding to my text to see if she was OK after she let me know kids were being mean to her there. After my daughter put the watch away, she said another coach kept GLARING at her afterwards, and it made her uncomfortable. My daughter asked this coach if she could please stop staring at her when the coach replied "Don't you tell me what to do." Then, without knowing the circumstances, my husband texted her to say he was on his way and my daughter went to respond on her watch phone. She was then YELLED at by the coach, brought to another room where the coach loudly told others what was going on to make a point. My daughter was absolutely humiliated. She doesn't go here often and she doesn't know these young women at all. Can you imagine? There are many other ways this could've been handled, maybe even a phone call to me, the parent, before this escalation. My daughter was sobbing when my husband picked her up. They could care less about how my daughter was treated. Like I said, we'll never go back.
The issue with this gym is their cheer program and lack of accountability for their coaches. Coaches single out kids, lie to parents and will not listen to a parent when feedback is provided. The cheer director is useless and will not help when issues arise. If you want you child in a quality program where you can ensure you’re able to Speak to leaders and be respected, I highly recommend you look to for another place.
Our children have been attending various classes at USA since they were old enough to get on the mats. It's given them great experiences, new friends and exercise beyond any other. 100% love it.
We’ve been coming for years with my daughter 6 years old and more recently with my son 4 years old. We definitely had better experiences with my daughters coaches and availability for class times. However in the 1 year my son has been here he has had at least 10 different coaches. My son is very shy and doesn’t do well with new people, as most kids at this age do. Switching classes was hard already but since he moved up a level he has had a new coach almost every week. The gym is extremely crowded in the evenings with all ages/levels sharing all equipment. The class times for his level are very limited and mostly during the busiest times. They also don’t offer make up classes you get a “free open gym coupon” if you don’t make it to class. During open gym all ages are running around doing whatever they want with minimal supervision. I can go to a trampoline park for that. I’m paying for gymnastic lessons. We decided it wasn’t a good fit anymore so we put in our notice. But they still charged my son an annual fee even though he will only be here for 1 month! When I asked to get a refund they said “no, but if you decide to come back you won’t have to pay.” I’m sorry but “if you come back” is very poor customer service. I totally understand what the annual fee is for and am happy to pay it if I’m going to be here more than 1 month.