Reviews
Awful service. Had a 1pm appointment for my passport and arrived at 1:08 granted I was a few minutes late but still within grace period, by the time I got to the front of the line it was 1:35pm. The woman at the front said I needed to reschedule because she called my name at 1:15 and I didn’t answer. Except she didn’t call my name at all because I had been standing in line since I arrived waiting my turn.. she just didn’t want to deal with another person. Completely dismissive and rude. 0/10.
Horrible customer service. People here are so incredibly rude and will be late for appointments. They will also talk down to you and ostracize you if you don’t have the right documents. Avoid this place at ALL costs. Horrible and rude!
Avoid this location at all costs. The other reviewers are correct ... didn't get the person's name who we interacted with but the rudeness and arrogance were off the charts. Clearly knows she cant get fired no matter what happens...
They’re so mean here. They made me feel so incredibly uncomfortable. There’s not a hospitable bone in there.
I dealt with the young lady by the name of Wanda BENNET-Gould about 2 times attitude within the past month and she is disgusting. She literally will roll her eyes at you before taking you. If you aren’t ready when you get to the front she rushes you to stand a side to take someone else. She discuss her personal business on the floor while taking guest. Her patience isn't made for customer service and it shows. She talks like she’s just there for the money. I have seen guest get into arguments with her and threaten To not come back. Place is a dump when you enter it anyway. Will NEVER RECOMMENDED. I as well as a few of my colleagues have stopped going to this post office due to her HORRIBLE customer service. It’s seem her bad attitude reflects off onto all the workers. I have asked to speak to the manager once and she told me the manager was on break try calling later. People like that don’t have no good coming to them in life why not just stay home and be the low nasty attitude that you are. Oh and came back to deprived another package maybe a week later and Wanda look to me was of disgust
Visited this post office for what should have been a simple transaction. The teller Mathew was extremely rude and unprofessional. Refused to help with even the most basic questions. Refused to put a piece of box tape over a puffy envelope that was tearing a bit at the corner never had a post office teller refuse to do something so easy and well within their post office job responsibilities. He raised his voice and threw an envelope back at me when I began to walk away. Absolutely appalling and unprofessional behavior. Another teller had to step in and help, she was lovely, but the behavior of the first teller is totally unacceptable.
I dealt with Wanda she took care of me and my family. We when in to apply for my daughters passport and she was so helpful and made everything so smooth. Great customer service skills very professional I disagree with any negative reviews about her. She was very professional with everyone that was on that line waiting for assistance. Thank you Wanda keep it up GIRLLLLLL!! Keep rocking that grayish hair !!!! Yasss
Staff is incredibly rude. I went up to counter and asked to buy tape. The lady rolled her eyes, snatched my packing label, read it for a few seconds before tossing it back to me and said next time buy your own tape. But that’s what I was trying to do, buy tape. She said I could step to the side. I ended up leaving and going across the street to buy my own tape. I don’t understand the need to be so rude. You definitely lost my business.
What a rockstar Wanda is! She was so helpful and happy and clear with my lovely boss who had to renew her passport. Don't listen to the bad reviews - people need to treat others how they wish to be treated. Be kind people, it makes life much easier. THANKS WANDA!
New worker did not have a badge on so I don’t know her name,She should be in the back dealing with packages or cleaning the toilet. That would match her mouth.
