Valley Child Care & Learning Center - South Phoenix

Reviews, get directions and contact details for Valley Child Care & Learning Center - South Phoenix

Address: 3920 E Southern Ave, Phoenix, AZ 85040, USA

Phone: (602) 437-3400

Website

State: Arizona

City: Phoenix

Zip Code: 85040

opening hours

Monday: 6:00 AM – 6:00 PM
Tuesday: 6:00 AM – 6:00 PM
Wednesday: 6:00 AM – 6:00 PM
Thursday: 6:00 AM – 6:00 PM
Friday: 6:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Please think twice before placing your children into the care of Cactus Daycare. We have had our son in this daycare for 18 months. The first year was amazing. We had no problems and no incidents. Ever since the new director came and our son was moved up to the 1 year old class, things started to come apart. In the past 6 moths our son has been bitten 4 times, and had 3 other incidents. All incidents caused physical bruising and scratches and two of the biting incidents broke the skin and caused scarring that is still visible two months later. All incidents are from a single offender and we were informed by daycare staff that this child has other incidents and attempts at biting on other children. I followed the advice from all the websites and reached out to the director to collaborate on an action plan. For the first 2 biting incidents she had no idea what was going on. When I made her aware of the situation she placed the responsibility of taking care of it on her assistant and ignored the issue. My son was bitten again (3 times in one week). Again I spoke with the director and she was unaware of the details. I went over her head to the Director of operations. Only then did we make a specific plan to provide a safe environment for my son. The operations  director ensured me that the director would meet with me to go over the plan. That meeting NEVER occurred and the director continued to ignore the situation. Now I have a 4 biting incident from the same child and the suggestion from the daycare is to move my son (the victim) to a class he isn't ready for rather than deal with the problem. I called the operations director 3 times and she refuses to call me back as well. This daycare and it's leadership does not take the safety of our children seriously. Rather than getting to the root of a problem them they try to sweep it under the rug and pacify using empty words rather than action. Since then I  have researched their incidents and they have a high number of citations and violations.

 8 years ago (14-11-2016)

My pre k 5 year old had never been in any type of day care previously. The experience I've had with this location has been stellar. My son had a difficult time with the transition initially, but the encouragement and love we both received from the staff has been overwhelmingly incredible.

 8 years ago (22-04-2017)

I'm the type of person who does a lot of research online before I make a big decision, especially a decision like where my daughter is going to spend most of her time. One of the first things I do is search on google where places are located and then I look at their website, check their rates, then I call the location and ask questions.  When I looked at Arizona Child Care Centers, I loved what I found. All of the information I needed was right on their website, and when I called, they gave me the same exact information. Then my daughter and I went in for a tour and she really enjoyed it.  The first week she was there was hard but that was because she had never been to daycare before. But after that first week, she loves going. The teachers work with her on potty training and most days she doesn't have any accidents. Everyday when I pick her up she tells me "I had a good day". It's also a perfect location for where I work.

 11 years ago (14-01-2014)

Personally, it was a horrible experience. Had my girls in 3 of their daycares and the last stop at the Union Hills site was horrible. The leadership there were biased, unprofessional, & rude. They were found by an independent PhD to be "ignoring their own company's policies","confused about the laws regarding mandating reporting and failed to have "appropriate professional boundaries". Avoid them at all costs

 8 years ago (18-01-2017)

Hands down best daycare ever! My son came here at 2 years old, had speech delays and wasnt fully potty trained yet.. They helped me finish potty training him, and his speech dramatically improved! He is now almost 6 and about to go to kindergarten. Thank you cactus preschool for loving my child like your own and taking such good care of him while I work full time. I wouldnt trust anyone else with my life.

 8 years ago (21-07-2016)

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