Verizon Authorized Retailer - GoWireless

They had a great sale going on. And unfortunately I did not get not a deal that was promised with my package. When I got my first bill. It was a totally different price. I called for the head manager at the store, and he was supposed to get back with me. I couldn't go under a store cause I currently had Influenza A And I have a compromised immune system from having a kidney transplant. So I knew my doctors would not let me out of the house for weeks. I never got a response back, I tried to get help but no one cared to call me back, If you decide to go to a store don't..... do it online. They give way better pricing. And they give you a breakdown of what you pay in and you don't get surprised by your bill. Especially if you're on a fixed income. But that's not a problem. Because I believe in karma and with the amount of run around I got. I'm gonna make sure I let everyone know of the business that they conduct there. And I will also file a case with corporate as well. Buyer beware

Michal at this store was so smooth. He helped with my screen protector and case purchase, and even installed the screen protector for me and resealed my iPhone box. This store is warm and welcoming. Shoutout to Michal!

Mahi was awesome to work with. He was very patient while I asked a billion questions. The other gentleman helping customers also seemed nice while helping other.

Michal was amazing!!!!! I truly appreciate his patience with me for 3 hours in store & with my soon to be one year old son who also was patient

Wife ordered a new phone through Verizon and picked it up here. They wanted to charge $40 to swap the sim card. Replacement phone has an esim, so what was the $40 for? Also, they provided no instructions for trade in return.

Getting good customer service should not be that hard. It took 3 vists for a issue that should have been resolved in the 1st one. Then the rep said that " sometime there is a disconnect in corporate customer service" so you basically said I should go to a corporate store. I would not recommend wasting your time.

Great little shop. As an Authorized Reseller, couldn't charge to my Verizon account and paid cash but other than that, good service, fast, in and out in less than 10 minutes

Michal was very knowledgeable and helpful! The new phone was set up quickly outside of a hiccup that has to do with the old phone. And he gave me a solid recommendation on a laptop deal! Dziękuję!

Mahi was patient, friendly and beyond helpful. Super grateful for his assistance.

They customer service is leaps and bounds ahead of any other Verizon store I’ve ever been to. Skip the wait and uneducated service elsewhere and go to this store. Ask for Michael or Peter