Verizon Business

Our verizon commercial account has been a horrible experience. Do not get Verizon for commercial accounts. Mobile services are great but not dealing with businesses. They have a lack of support and the communication is horrible. Plenty of problems with the service but no resolutions. They will overbill you, send you emails that do not make any sense as to what the overages are, and the billing summaries are confusing. Verizon does not have tech support for businesses except for over the phone. This was not disclosed prior to receiving our account. They will charge you top dollar for no service. BUYER BEWARE!!!!!
1 7 years ago (16-03-2018)

I would give zero stars if I could. Worst customer service I have ever received from an type of establishment. Technician was rude, argued with the owner, unprepared and screwed up our business wiring. Now we are on the phone with Verizon attempting to reach someone and have been transferred to 4 different people over an hour with zero result. Most frustrating experience we have ever experienced with any company. Horrendous and shameful.
1 7 years ago (20-03-2018)

picture showing a bus stop is not the Verizon Business location
1 7 years ago (27-02-2018)