Village Centre Cinemas at Eastside Marketplace

Decided to go to a matinee with a friend. Showed up at 2 for the 2:20 showing as stated on the website and in the showing times outside of the theater, and there was no one there. When someone finally opened the box office at 2:25 there were many people waiting. The girl working the booth said that they actually only do matinee showings on weekends. This isn't stated anywhere on the website or on the show times at the theater. A group behind us asked if we would receive a discount to the next showing because we had all been waiting for half an hour. She said no. They asked to speak to a manager, she said she was the manager and sorry, she wouldn't do anything for us. I've been to a weekday matinee at this theater before so it sounds like someone was late to work and decided to lie through her teeth. And if that isn't the case, this theater has very, very poor management. I've been a loyal customer of this local business for 5 years - this one interaction will have me taking my business elsewhere. From the sound of it, the same is true of the other disgruntled customers in line.
1 7 years ago (17-02-2018)

Small, so not a whole lot of options for showtimes or even movies, but their screens are digital and that and their sound setup are just as good as the Regal in my hometown. Seats don't recline or do anything special, but are fine to get me through a two-hour movie. A lot of the screens do have a row or two with incline issues, however. As in a row might be the same height as the one in front of you making it unlikely you'll see much of the movie if someone sits in front of you, but this isn't really a problem unless you sit down before you notice it. A bit expensive at $12, $8 matinee, but understandable being the only cinemas in the area.
4 7 years ago (06-05-2018)

Doesn't always have all the big movies (like love, Simon etc) and if there aren't a lot of people in a theatre they might forget to start your movie or start it late. Very friendly and understanding staff however.
3 7 years ago (24-04-2018)

This is the only movie theater to catch the latest movies so what can I say? It says you cannot take food from the outside but everything works here. It's a bit small but there are no other theaters to compare it to.
4 7 years ago (19-05-2018)

The seating is terrible. The view of the screen is obstructed by the people in front of you. It smells really bad, like a combination of cigarette smoke and sweat. Their is also a pole in the middle of one of the rooms which completely blocks half of the screen.
1 7 years ago (15-12-2017)