Reviews
Wow, I didn’t want to drive and needed to have just a little more space than a regular bus. Flying would have been a hassle and I learned of this service. It truly is like a first class jet on wheels. Well worth the price for me! Rescheduling/ rebooking last minute is free and you can hop on a later bus ride if a seat is available or save the credit. No need to call, handle it within a few clicks online and you’re done. So simple & I wish they traveled to a few more places in Texas or had a few additional stops. I’d use them over flying any day. Please expand!!
This bus is fantastic. It’s like being on a lane with first class seats. The seats are comfortable, roomy and recline without encroaching on the person behind you. There is an attendant on every bus. Each attendant has their own personality traits. The one trait in common is the ability to serve each passenger uniquely. Each passenger feels they are the only person on board. You can’t find better customer service. The buses are always on time and get me to my destinations promptly. Vonlane has several stops from Dallas to Houston, San Antonio, Austin. There are other routes as well. Give them a call when you need to get away without paying high prices. I have totally enjoyed every trip I’ve taken.
Incredible service. Luxury ride. Smooth trip, love the amenities you enjoy attendant provided the laptop boards, earphones, eye masks, blankets, snacks , drinks and lunch. The kitchenette and restroom are so spacious and so is the room you have for your feet including the foot rest which is neat. So much to celebrate and enjoy. Can't wait to do it again....with friends or family.
A well organized transport company. Staffs are friendly, ready to assist passengers, and punctual. I'm just wondering why they wouldn't accommodate kids less than five years of age, when younger kids can travel longer distance. Otherwise I enjoyed my trip with them.
Houston-Downtown: Hyatt regency Locator: 259575 Showed up on time for my bus. The bus saw me pull up, get out of the car to get my bag and the bus driver still drove off. I made this reservation as an emergency to be in Dallas. I’ve taken Vonlane a couple of times and booked many travels for others. After paying $114 one way you would think they would be more courteous of their passengers and actually care. I realize that’s a mistake now. I chose Vonlane before as a peace of mind, now I would rather drive or take a flight.
Love, love, love this bus service. I don't like to fly and this is a great alternative. Very nice and professional staff and been encouraging friends to try this service. Booking again.
Awful customer service, un-responsive, and unwilling to accommodate special circumstances. I'd rather miss the birth of my 1st born child than ride with Vonlane.
Outstanding service and ride between Houston and Austin! Preferred over flying. Well done Vonlane!
No better way to travel! Being 6'2" had plenty of leg room, seats are more comfortable recline farther than my first class domestic flights. Attendants were supper attentive, plenty of snack selection and a meal in between. Each seat has their own power outlet, dedicated table and fast Wifi, streamed the whole way there. Had a last minute change of plans and the staff was super helpful getting my two seats changed to an earlier time, total breeze.
GAME CHANGER for traditional bus experience!!! Great customer service, on time, staff are super friendly and we were being well taken care of on the bus! They offered snacks, drinks, free wifi, the lavender scented hot towels and even blankets for us to have a good sleep! Recommend to all friends and family!!!!!!