VooDoo Zip Line

The nastiest hotel in Vegas. I stayed here because a friend recommended. I wonder if the last time he went was in the 80’s. Old decorations, and worn, dilapidated furniture. Our bed sunk in the middle so it was shaped like a banana. There were two standard sized pillows on a King size bed. It looked like it was missing a comforter since the bed was all white. Stained carpets and stains on the seat at the end of the bed. Don’t even want to know what was on it. Dirty grout in bathrooms and we had no soap whatsoever. Had to call maid service. The room was very large. If they could just modernize and update the rooms it would be a decent hotel. The Valet people were excellent. The staff were friendly. Too bad they didn’t have a product they could stand behind. Going to the other Hotels and casinos we felt robbed. They were all so nice and lavish and just beautiful. Going back to the Rio at the end of the day was near depressing. Had to call security at night because of drunk fighting couples next to us screaming at the top of their lungs. Overall dated, extremely basic, old and dingy, with ZERO amenities to make you feel like you got a nice room. If I could sum it up in a sentence? A real sh@! Hole.

My husband and I love the Rio! They have very nice suites and rooms to stay at but what we really love to do is to shop at the little boutiques there! We're Las Vegas locals and we love the unique items that the shops have there at the Rio because the prices are very reasonable. I'm a crystal lover and a shimmy glittery diamond girl so the shops are where it's at for me because they carry Novelty and unique things. All of the boutique owners are really friendly and not pushy. I always enjoy my shopping experience. Nearby activities: They have so many shops to go in and look at with reasonable priced items! Safety: I feel really safe at the Rio it is very classy and they have security. Walkability: I love walking through the Rio it is a very easy walk to shop.

Nice place to stay, but there's no coffee pot for the mornings, and no hairdryer for after you're in the pool or done showering. The room wasn't as cool as the temperature set point was on the A/C thermostat. The room layout was actually pretty good. Loved the couch, the sink in the bathroom, and the safe in the closet. Bed was clean and housekeeping was easy to get hold of.

The amount of space in the suite was great, and the bathtub was big enough for my tall self to lay down in. Huge plus. The decor is definitely dated. There was damage to the carpet, lampshade, and vanity stool. But it was clean and I'm not that picky. The front desk staff was phenomenal. The bar waitresses, however, never brought me a drink. I don't know what was up, maybe I'm just a very forgettable face, but I tried politely ordering 3 times in the 3 hours I was sitting at the slots and no one ever brought me back anything. And I didn't flag them down, they came to me to ask if I wanted anything and I said yes. I could've gone to the bar if I really wanted a drink, it was just a bizarre experience and made the gambling 100% not worth it.

Great customer service very helpful & house keeping tends to our needs fully, thank you for all the towels, Toothbrush & toilet paper . However, the rooms needs microwaves so we can actually reheat our left overs. Also USB charging ports on the lamps or a nightstand clock would definitely help. Other than that our room was clean. Very quiet hotel. Not really much around it. Not my first stay here but I do feel very comfortable here, even in the casinos. Rooms: Needs microwave & larger coutch. Also USB charging ports on the lamps or a nightstand clock would definitely help.

I was disappointed this time staying in Rio. The first time was great, so I wanted to repeat the experience. But it looks like the hotel gave up on maintenance and the quality of rooms after the pandemic. The sofa in the room was dirty. You can clearly see the dark spots everywhere. The tub in the bathroom was clogged. You have to climb the walls to take a shower without having to submerge your feet in the dirty water picture. The staff was friendly but not efficient, I requested room service and went out all day to come back to the room, not cleaned or organized. And when my husband asked them, they said you're right, we have the request for room service for your room, but I don't know what happened, no one showed up. Add to that the noise all night, people get back to their rooms very late, and they are super loud in the hallways and their rooms. The cigarettes and joints smell got inside my room, and I have a child. She was coughing until we got the fan going, and we didn't know from where it was coming FYI : I picked the non-smoking area. The only good thing about the hotel is its location close to the strip. Other than that, you just waste your money.

Horrendous! Glass doors in the back were completely filthy with hand/finger prints. One couldn’t breathe with the dense clouds from all the cigarettes! Even the restaurants were filled with clouds of smoke. The line to check in was ridiculously long. I was completely flabbergasted upon walking into our room. It was old, dingy, carpet was dirty, bathroom had 1/2 inch of dust on top of the moldings, wood furniture was dented. THERE WAS A FOOT PRINT ON THE CEILING! There was a small window over the bathtub…for peeping Toms?? You could view from the bedroom area. We had to change our room literally three times, and even the third room was awful. We were tired at this point from all the back and forth…of course, we had to wait on the long lines each time. The pool area was cute, but we had a feeling that the local people living on the outskirts were also using the pool, as one didn’t need a room key card to enter. They dominated the pools and didn’t look kept and clean. This hotel needs to a major renovation. Just dingy, dirty, and weird. There was one fun part, the zip line! But, beware when purchasing a ticket- remember this IS Vegas, and each person quoted us different pricing. It became a game and I would put them in competition with each other, “Well, so and so quoted me $xx.00…” That person’s reply was, “ Well, if so and so quoted you that price, then I’ll honor it.” Parking for free. Rio is not on the strip, but has an amazing view OF the strip. Attempting to walk there is nearly impossible - could be a bit dangerous. We would drive to Treasure Island to park- it, too, has free parking. Just be patient in finding a spot. That’s Vegas for you.

Absolutely terrible experience. It was a huge mistake to stay here on our honeymoon. I emailed the Rio using the Caesar's email form more than a week in advance because we would be getting in around 9pm and I wanted to be sure our king sized bed suite was not given away, and also needed to request extra pillows for spinal support. The hotel never emailed me back, which was frustrating - every other hotel we visited during our honeymoon had prompt and thorough communication. Every. Single. One. Except the Rio. After driving five hours to get to the Rio the night of check-in, we went to the Kiosk to expedite the process. It immediately found our reservation but returned a message saying "room not ready" -- at nearly nine o'clock at night! We were so exhausted from travel that I was ready to cry. We stood in line for an hour to get to the service desk for check-in and see why our room wasn't ready, and once we got to the front we were told that our king room had been given away and that a nearly $50 resort fee needed to be paid. Now, you might think that there would be pools to used, etc.? Nope! All of the resort features pools, nightclubs, etc. were closed, and since we were leaving at 5am they would not be available to us at all, but we still had to pay the fee. Okay, fine. It's not the desk worker's fault, so we were super friendly to them and just wanted to get up to our room. And of course, they gave away our king bed room, and left us with two queen beds instead. I was pretty bummed, since I had emailed prior to the trip to confirm and was ignored. But I just wanted to get upstairs and put my luggage down. When we got upstairs to the room, I was horrified. Mold growing in the caulking of the shower. Weird scratches and gouges on the walls. Nearly no pillows, and no extra blankets in the closets. A strange and gross smell, plus AC that barely turned on. A broken lamp with the bulb/socket just dangling out from under the shade. The windows were horribly dirty, and there was old toothpaste caked behind the sink. I took several photos and then fell into bed, exhausted. The ONLY positive thing about this place was the mobile checkout and key drop, since we needed to leave for the airport so early in the morning. Not a great experience at all. Please, please stay anywhere else - the Excalibur was less than this cost, and was a much better experience - stay there instead of the horrible Rio!

Three stars indicates that my expectations were met. The only slightly disappointing part of my experience was at check-in. The hotel should allocate a few more desk agents to assist guests. I chose to use the automated kiosks and that line moved relatively quickly. Even so, there were only four of the nine kiosks functioning. Better performance is expected, generally. More usable kiosks would have been appreciated by all guests. This check-in xperience was offset by a patient and helpful representative who kept the line moving and helped any guests with issues. My room is comfortable and fully meets my needs easily.

Hour long check in at 1am, 5 front desk agents with only one checking people in for 45 minutes of that wait. Improved once the rest started checking people in. First room had dead bugs on the floor, second was nice, but the smell of pot flowing into the room made it tough to appreciate. Second night, elevators were down for an hour or so and no one could get to their rooms. Apparently some kids pulled several fire alarms on the top floor and shut everything down, but no one there knew how to fix it and had to call someone. 45 dollar resort fees refunded, which was appreciated. Walk from the strip was fairly stressful at night.