Reviews
Used them in 2016 for my bachelorette and wedding, and they were phenomenal. We ran late and had to change a few things not recommended lol and they were so accommodating! Will use them this year again for a bachelorette party and have referred friends because of their pricing and professionalism.ServicesLimousines
I used W-Limo for my wedding and they were great! I only needed them for a pick-up and drop-off for the wedding party to the ceremony and they were the best priced that I found. They were very fast in responding to e-mails which was a huge help when I was doing all the planning. The driver was great, we were running a little late and he was very patient and waited for us without complaint. I was very happy with the whole experience!
We hired W-Limo for our wedding on 10/17/15. These guys are freaking awesome!!! Communication was prompt throughout the entire process and they were always quick and willing to make any last minute changes to our itinerary and you know there's always last minutes changes when it comes to weddings!. Our driver Scott was awesome! Super friendly and got us to where we needed to go on time. He even took the time to research our photo location stops after the church ceremony to ensure that he knew exactly where to take us. He even helped keep us on schedule during the photo shoot by keeping track of time. Great communication, prompt and awesome service! The limo bus was AWESOME!!!! Super classy looking and decked out on the inside, drinks were provided and Scott showed us how to operate the sound system for some tunes on the way to each stop. I would definitely recommend these guys for all your limo and party bus needs! -Phil and Marissa
We used W-limo for our wedding on July 3rd and for the most part were extremely happy. The only thing that was slightly off was apparently the driver didn't know what the itinerary was for him to pick up the groom's side so they had to find their own ride to get to the wedding hall on time. Once the managers were made aware they did everything they could to correct it and treated us amazing. I do highly recommend w-limo. The party bus was so much fun and everyone loved it.
This company was hired for my sisters wedding for which an itinerary was given to them with times and they sent over a contract with the start times but no end time. Come the day of the wedding the drivers tell us while we are trying to take pictures at the church they were leaving. We called the office and they threatened to charge more to which we specifically told them we do not agree to. The bus took us to the second destination and banquet hall but now this company is charging us an extra 1104 we never agreed to. Not only did they cause stress to my pregnant sister on the day of her wedding but now they want to commit fraud by sending us an “updated” contract to terms we didn’t agree to. Just a reminder misrepresenting terms not agreed upon is called fraud and we can easily prove it with the contract that was sent to us. Do not use this company as they are willing to change terms during your special event and are willing to commit fraud when being told that a charge will be disputed that was not agreed to. Update so they responded to my sisters review saying they have everything recorded and contract saved. I invite them to show me the contract they have and the time stamp and the one we have that has no end time and nothing about being a 3 hour charters. Again instead of fixing the situation they are trying to cover their tracks and save face. Fine my credit card company will take care of this.
Saturday 10/10/20 was suppose to be a smooth day but with this service it was a complete nightmare. My wife in the middle of our special day had to explain to management how our contract was laid out and tried to explain that they couldn't leave 30 ppl stranded because their employee didn't book their party bus efficiently. To respond to Eve's comment on my wife's review Cristina Diaz. There definitely was a misunderstanding and it was on your end. No where in the contract we were provided does it say the end time is 3:30 in fact we also have the screenshots of our conversations with Alex detailing the itinerary for the party bus. The fact that no one wanted to get off the bus is a LIE. Our guests took everything off because we instructed them another bus would come for us. We have phone records showing we did not receive calls after the initial agreement to take my party to the 3rd location and leave them there. We also have pictures showing the drivers on their phones in no rush to leave to attend any other wedding. That's right you did not change the contract because my wife called Alex and had a heated discussion. Where she stated she was going to send an updated contract and my wife denied said updated contract. You can not expect us to pay for something that one was not explain and two were not agreed upon. Please forward all email and phone calls to us because we will be disputing the additional charge with our CC company. It is not our fault that you decided to stay and not service the other wedding. Now you want to charge us $1104 to make up for the mistake your company made.
The way that this company handles business was the ultimate buzz kill on my best friend's wedding day. She expressed her exact needs to this company. They sent her the itinerary and a contract that, by the way ,didn't even have an end time. Come the big day, we were threatened to be left at the church because they had another wedding to go to. After conversation with an upset, pregnant, bride they said that they were going to rectify the situation. and now they are sending an updated contract with terms nobody agreed to AFTER charging them additional fees that once again, NOBODY agreed to. I mean, why should they be charged extra over $1,000 for mismanagement on their end. & I must say that the cherry on top has been their lack of accountability. You can see it in the way they respond to any bad review. Publicly GASLIGHTING anyone who had anything but a "great" experience with them. I myself will never do business with them and make sure everyone I know knows the story of how that day went.
W-Limo and the owner Tom did an amazing job working with us on our wedding! They provided shuttles to and from our ceremony for over 100 guests and had a party bus take the wedding party around the city for pictures. The driver was absolutely fantastic, very courteous and even made pit stops for us on the way to the reception. Exceptional company with exceptional customer service.
Amazing company to work with!! They had good reviews on Wedding Wire so that's why I picked them. The whole process was so easy and convenient. The day of our reception, we had a mini emergency requiring us to move the pick-up time back by half an hour. They moved things around to accommodate us. Very happy!!!
