Waikiki Walina Apartments

Nikki was very helpful and courteous throughout my entire move-in. :

Moved in about a month ago. Nikki and Dayanna have been amazing. They great at just constantly keep me updated and being positive. Any questions I have they have always followed up on. I don't have any family on the island however, Nikki and Dayanna make me feel welcomed and at home.

Nikki and Diana are super lovely and made the move-in process and all the paperwork very easy. So far, it's been great living here!

I love how personable and friendly Nikki & Madison are. Good location. Pricey-ness is expected. Nice to have a front desk to receive packages. Very nice people too!

This building is very old and so the pipes frequently back up where your shower will be useless. Also, the building has a massive invasion of cockroaches. The building refuses to spray and they blame on the neighborhood, yet I moved two blocks away to a building that sprays and have had no cockroach issues like I did at Waikiki Walina.

We moved here from WV, and our contact Nikki handled everything for us online before we got here. She came in on a holiday weekend to make sure we were taken care of. The apt was EXACTLY as described. NO SURPRISES!! Mgmt has been very responsive to our needs and 1yr+ we couldn’t be happier!!!!

Been here a couple weeks now, easy move in process, place was just as advertised rented without seeing our unit. Great place! Nikki and Sandra are awesome to work with.

One star, only because local staff and maintenance are nice people. However: Cirrus Asset Management Corporate will nickel and dime you at every step, all the while providing half-assed, sloppy "renovations" to units in order to charge more. Examples: At my location, you split utilities with all other units based on a ratio of the size of your unit. This means if you try and conserve on water, electricity, etc, it doesn't matter - you have to pay for all of your energy-gobbling neighbors' air conditioners anyway. People in the same neighborhood who control their own utilities pay about $40-60/month for units twice the size. Here I pay $140 - $160 a month. Hmmm, something is NOT right? Not to mention the environmental / conservation aspects... oh, and on that note, they are too cheap or irresponsible? to even provide recycling bins / services. THE biggest issue of all - they take out your utility payment before your rent payment. So say you have just enough money for rent, but need to pay utilities a few days later - too bad. You will be charged a late fee consisting of 8% used to be 10% of your monthly rent. In my case, that means $100! Not $25, not $50 like elsewhere, a full $100! So, should you pay your "rent" in full on time, but don't quite have enough for rent AND utilities by the 4th of the month, you will be charged at least $100 more I live in the smallest size unit. Convenient that MOST people get paid on either the 1st and 15th, or 5th and 20th, so they set it up to screw you if you are one of the ones getting paid on the 5th. Automatic late fee via the computer system. BTW, the online payment system only works sometimes, and they do not take debit cards at the office without ANOTHER $25 charge - it must be a money order. So run around town little monkey, go find somewhere to get a money order, and if you don't have a local bank, good luck finding a place that will allow you to use your debit card not cash-in-hand to purchase it. Hassle extraordinaire. I’m pretty sure Wells Fargo set case precedent that you CANNOT apply payments in a manner causing unnecessary late fees. So if I pay the rent portion, but not the utility portion in full, pretty sure it is hands-down ILLEGAL to be charged a late fee on my rent. Ripe for a Class Action? Are these Woodland Hills “property managers” so broke this is an actual business necessity? There is non-stop "renovation" construction that is sooo loud and completely disruptive if you are working from home, sleeping, or just trying to think straight in your own "home." This coupled with frequent occurrences of the water being shut down for hours at a time, sometimes with, and sometimes without, NOTICE. BTW, even attempting to leave prior to your lease being up will cost you at least $1500. If you just want to move out at end of your lease - they WANT you to move out! They will just do another "renovation” and charge the next person higher rent!

It was a nightmare when I lived there. The elevator never worked and the place smells like wet dog. The manager was awful. He became angry and rude whenever there were problems, which were often.

Nikki and Madison were really nice, professional and helpful.