Walgreens

Pharmacy - I’ve waited on hold many times experiencing trouble with the automated system, being put on hold endlessly and having my call dropped. *I’d be so happy if they retained quality staff that could quickly address customer needs so I didn’t have to make so many in person trips before getting my meds.

I'm grateful that this pharmacy got my medications transferred from another Walgreens much faster than I was told. They were very busy, and I appreciate that they were open on the weekends. It only took a half hour from making the call to picking up the meds, yet most of that time was waiting in the phone queue, which is not the fault of the pharmacist or technicians. It is Walgreens fault for understaffing. I appreciate the people, but not the corporation.

Horrible, unorganized, disrespectful and unprofessional. I got the complete runaround from the staff including the manager who was extremely rude and snappy and they do not care about filling your prescription in a timely manner. I’ve been waiting days. Definitely a poor excuse for a medical setting.

Worst Walgreens I have ever been to. They don't pick up the phone .

The pharmacy is a joke. They are rude! I got hung up on many times when I called with a concern. They dont run the insurance like they are supposed to and try to charge us more money than necessary. They call to tell me it's ready and I go to pick it up, only to be told VERY rudely its not there and it's not their problem. Ever since the new pharmacy team took over, They have gone down hill with both customer service and efficiency of the pharmacy and how it is run. Look for another pharmacy. We are in the process of doing so. I will be so happy to take my families prescriptions elsewhere.

I've been using this Walgreens since I moved to Portland in fall 2017, and have been consistently impressed and grateful for the service provided by the incredible staff in all sections of the store. I've dealt most often with the pharmacy staff, who never fail to help me with any issues ranging from medication questions, insurance issues, etc., and who are ALWAYS on their game and provide the most amazing customer service. I look forward to seeing them each time I go in, and they go above and beyond to make me feel like a valued customer.

Worst pharmacy I've ever been to my entire life. Not only did they miscount the medication and short me 2 days supply but I had to wait in the drive thru line for over ten min. When I called about the shortage of my medication I got so much attitude from the person who answered the phone. I would never recommend this place to anybody because you will be short on your meds and you can't get them until they say so apparently pharmacist are now doctors and won't do the only job they have and fill your medication the day you are out. Insurance means nothing to this pharmacy regardless of if it's cleared or not they refuse to give it to you. Sorry for the people who are "Patients" of theirs because you know the struggle is beyond absurd!! Worst Pharamacy Ever!!

Awful pharmacy. Told them I was there to pickup pain meds today for kitties. Rang everything then said come back later today. I asked to wait for them to be ready then they say it won't be in for 1-2 days. Terrible, wasted time and caused undue delay to pain med administration.

I booked a free covid test here for travel purposes in early September, 2021, and they cancelled on me the morning of the test. They provided me with no alternatives and acted like they really didn't care on the phone. I had to pay $300 for testing at another location.

Dropped off 2 hard copy Rxs 3 days ago that I brought from home in GA & was told the meds were in stock but they'd have to verify the script w/my Dr. 2 days later & they now say the one rx has to be ordered, another 3 days. And that they have no ins, personal info on file, ALL which I gave them 3 days ago! Very poorly run system, the last time I'll use Walgreens in Ptld. We've never had this problem w/the GA or WA stores.