Walgreens

Very sick, I dragged myself to this pharmacy to get a prescription for an antibiotic. They refused to fill it because the paper prescription I had was , in their words, unsigned. It had an electronic signature. What did they think? I forged this elaborate document to try to score an antibiotic for recreation? Ridiculous. Similar prescriptions were filled without hassle. Now I have to call Pres and drag myself out of bed to go back after it’s straightened out—if it gets straightened out.

The new female pharmacist is very rude and unprofessional. Also the black girl that works in the pharmacy is also very rude, unprofessional, and has no idea about customer service. The reason I don't know her name is because she won't tell me when I asked her. Marcos,Francis, and Elsie are the reason I stay coming back for the last 15 years. You need more representatives just like them. If these new workers do not change they're attitudes, you will lose a lot of business. Me included. Which means no customers, no business....the date today is 11-15-22.

Used to be great but now every time we go for a prescription refill that we call in and are told it will be refilled, it is not ready or they say doctor needs to do a new order. At least let us know so we don't waste our time for nothing!

Pharmacy constantly is closed for staffing issues. I get it’s short staffed but I can’t get my daughter’s antibiotics because they’re holding it there and supposedly no other pharmacy can fill it. You’re telling me they can’t even staff one person to release prescriptions that are filled or to transfer them?! This has been 2 days already. Unacceptable!

This place has gone to the ****. It's closed a good part of the time, for no electricity.. meanwhile every business around is still open. Perhaps the manger needs to be reassigned.

The male employees that I have encountered on several trips to this location are extremely rude, they don’t care about customer service they are rude when trying to drop off packages and do not collect the correct information because they are always in a rush even when no customers are in line! I’m sorry but if you do not like your job then find something else instead of treating people bad

Garbage service. Worst service I’ve ever had filling prescriptions. I went there to pick up my prescriptions after getting a tooth pulled was told a 20-30 minutiae. I called after 2 hours they tell me they had the wrong number. I show up they tell me the system is slow and that it will take 3-4 hours. Total wait time in line was about 90 minutes. Wasted. Also drove there twice and waited on the phone another 30 minutes. Took 35 minutes to get my prescription papers back so I could go elsewhere. Very rude staff specially a lady in her 60’s who looks like she’s overdue on dyeing her hair. Will never go here again, super slow and terrible customer service. Not the first time something like this happens at this location.

Placed a pickup order online 4 hours before cutoff time...I received a text saying my order was delayed and if I had any questions or wanted to cancel my order to call the store. I figured I'd cancel if it wasn't gonna be ready that night and purchase my item from a different place as it would be less expensive. I called the store and the cashier told me orders placed after 9pm are processed the next day, I told her my order was placed at 6pm but it was ok, I'd like to just cancel my order... She put me on hold. Came back on the line and said, you can come in and pick it up. Hmmm, I thought perhaps they found it was easier to fill the one item order than to go thru cancelation process...but then I realized she didn't ask for my name...so I asked are you sure I can go in and my order will be available to pick up, yes, come on in. I go, when I get there one cashier in liquor dept. A line of 8 customers ahead of mea manager comes up to help her with a void...I asked him if he could help with my order pick up or if I needed to wait in line, he offered to grab it. He couldn't find it and began to question if I'd even placed an order. He calls another manager and she stomps up tells me we are short staffed your order won't be done til tomorrow. I asked her why then when I called did the cashier tell me I could pick it up...the cashier looks up and says I didn't know what to say when she asked‍. So I told the manager please cancel my order. She said I can't do that you have to do it online I pulled out my phone with the message that says to call the store for cancellation...she said we aren't allowed to touch customers phones...now I was upset...I raised my voice and said cancel my order or fill it your incompetence as a manager with an untrained staff is not acceptable, she stepped toward me and said you put the order in too late what do you expect...I said I expect you to cancel my freaking order...the security guy walks up about to take my arm I snapped at him, don't you dare Humpty Dumpty....I went the next morning to pick up my order and have it refunded the entire experience was a joke. I've not returned to that location.

Basic neighborhood pharmacy. The staff is usually very nice, helpful and knowledgeable. Generally it's good for popping in for a few things, prescrips or alcohol. Though if you're going on a Friday or Saturday night for something to drink you may be disappointed, they've been a little short staffed recently.

I shop at this Walgreens a lot and it's my primary pharmacy. But lately the cashiers at the front have been very slow to provide good customer service. Today as I got in a very long line at the registers, I saw there was only one cashier. She waited until there were nine parties in line to call for backup!! When backup arrived, it was a very slow moving young lady who was in no rush to help out, and she was ON HER CELL PHONE as she meandered up to the counter. Other times that I've come in recently, I've noticed cashiers in the liquor department who are actively on personal phone calls WHILE CHECKING OUT CUSTOMERS. They just continued their discussions while ringing people up, and these phone discussions have included lots of cursing. Management of this location really needs to do something about these issues.