Walgreens

Do not waste your time going to any Walgreens for a passport photo. The camera is broke at many of them and honestly it must dd not bring in much revenue for them because are not in any rush to replace the broke camera. They will advise you, that you can take the photo on your phone and print in store but the photo you receive will be too big. Also if you have an iPhone the cord to connect your phone only worked with android. Go to staples, it will cost $15 but you will get fast, pleasant and the correct size photo.

I scheduled a COVID PCR drive-thru test for myself and my daughter and the whole thing took a ridiculous amount of time. They seemed to be insanely understaffed. The Pharmacy Tech trying to handle the whole thing looked like she had no idea what she was doing which was likely not her fault but a lack of proper training. What's worse, there was only one lane open and they didn't say ANYTHING to the line of cars behind me to let them know it'd take over a half hour to service me my test. I had to get out of my car and let them know myself that if they had meds to pick up, it's best to go inside. And there was no real communication from the Pharmacy Tech to me either. No "Sorry for the wait" or "We're doing the best we can, we appreciate your patience." Nothing. Next time, I'm just going to schlep it to the State Center or Doctor's office to get tested.

I used to love this store but not anymore. Good luck getting any Customer service. There is always a line and only one cashier. I feel sorry for them because I know they're overworked and underpaid. The same goes for the pharmacy which has really gone downhill ever since they started closing at 10:00pm Monday through Friday and 6:00 p.m. on Saturdays and Sundays which is ridiculous because a lot of people have off and only on those days. They couldn't at least stay open till 8:00 or 9:00 p.m. .they will also send you an email that your prescription is ready and when you get there after waiting in line 10 or more minutes inside or at the drive-thru they tell you it's still processing. they are out or don't have enough to fill the whole prescription. Drive-thru is closed at least once a month with sign posted pharmacist not on duty. Recently the drive-thru was closed because the phone wasn't working. It was closed for 3 days. It's not that I don't want to walk in I just can't stand for long period of time in those lines.I have Back and other medical problems. I would recommend another Walgreens than the one on route 40 and ingleside!

Some employee named Andrea dark skin lady was very rude. She accused my 13 year old son of stealing out of the Walgreens establishment due to what other customers told her. My son went to use the bathroom and she took his items that I had him go get for me. This lady needs to be delt with immediately. This cannot be the first time neither. Then she called the police on my child as if he a thief when that wasn’t his intentions.

I been coming to this location for years, but it's not the same. If I were a secret shopper, this Walgreens would have failed the test. Customer said "Hello" to the cashier as they were placing the items on counter, no response from cashier but she was eager to text on her cell phone while serving the customer.

Worst pharmacy ever. I get the same prescription every month for years, they say this time it is corrupt and they need to speak with my doctor. Once I finally get the doctor to call them he waits for an hour on hold before being hung up on and getting frustrated. This is my doctor and he can't even get ahold of them to fix this prescription. This pharmacy needs serious help!

Do not use this pharmacy. I got a notification that an urgently needed medication was being filled. Hours pass so I go in only to find out that not only is it out of stock but that the nearest location that has it is an hour away. Careless, sloppy, and not worth risking your health on.

During this visit, I noticed a women in front questioning the cashier about not giving her the change from her transaction. The cashier pointed to a sign that the store wrote about a “national change shortage and to provide exact change or pay with a credit card”. I was confused because the cashier began saying there was a shortage of change in the area for local businesses. I know that not to be true because I am a business owner in the area. It appears that management just didn’t go to the bank to get change . If a business doesn’t have change , why should the customer be the one getting the short end, the business should take the loss. This lady didn’t get her 90cents. It seems in responsible and dishonest of the company. At the end of that cashiers night her till will be over, and I am sure that money will be pocketed. I shop at this location a lot and it’s disheartening to see this type of business practice. I also, visited the Walgreens which is approximately 1.5miles from this location and they had no such sign posted. Walgreens upper management should be made aware of this and find a better way of going about “their” issue with getting change to provide for their stores, rather then keeping the customers change.

I had a store mgr that was extremely rude to me even calling the police on me because I calmly said she had a bad unprofessional attitude and had them escort me from the store with my granddaughter in which was totally uncalled for and a waste of Law Enforcement's time. I called the store that night to get her name and whoever gave me the false name did sound like her on the phone. I did call Corporate the next morning and spoke to Ms. Constant because I was extremely upset to the point of tears and she had a listening ear and was very concerned and apologized for what I had to endure for the first time after 8 years of being a Customer at that Walgreens. I like that location because its always a nice pleasant atmosphere and the Pharmacy Staff go above and beyond in satisfying Customers. Mrs Constant asked me if I'd like a follow up call and I told her no because their time is of essence. The next day I received a call from a young Lady by the name of Lisa and she really made the situation a lot easier as if it never happened and told me I was welcome to return to the store. I'm so glad she said that because I did not want to transfer my prescriptions and I like browsing and purchasing a lot of the "Good Deals," they have in-store. Ms. Lisa is correct, I am not going to let one bad apple spoil the whole bunch. I feel so much better now. THANK YOU WALGREEN'S CORPORATE YOU REALLY CARE!!!

When I say the pharmacy is slow, this is not an understatement I’ve been here for about a hour and a half waiting on a booster shot that takes five seconds this is ridiculous the staff are poorly dressed they have no mask on they need intervention real fast this is not abiding the CDC guidelines