Walgreens

Could not find the otc medicine pretty common that I was looking for! The store was neat and looked decent though. The staff was fine at the check out.

This location has some of the worst practices of any pharmacy I’ve ever dealt with. They will literally hang up the phone on you when you try to call in a prescription for a patient. Other times they will just let the phone ring and ring and ring. No accountability. No thought of the patients or prescribers. Corporate needs to be involved at once and get this facility together because this is ridiculous. My patients deserve better!

Jesus, take the wheel. My doc called in my prescription by mistake--it was supposed to go to CVS. Well, I thought I'd save myself some time and just have the medication shipped from Walgreens. Bad mistake. Really bad mistake. The Walgreens site shows the medication as 'to be delivered on 4/2'. It's now 4/3, and the fedex site shows the medication hasn't even been picked up by Fed ex!!!!!!!!!! I called the store and was told 'well, it's still here since Fed Ex doesn't pick up until Wednesday'. Shut this horrible business down!

The pharmacy has a terrible routine of placing you on hold without acknowledging that you are on the line. They continuously place you on hold and never coming back to answer your questions.

Walgreens needs to learn how to properly staff. I shouldn’t have to expect to be on hold for 15-30 minutes every time I call a Walgreens.

Terrible customer service in the pharmacy. They’re so unprofessional til I had to give a review this time. I have had several encounters before now. Then when I tried reaching out to the manager they kept picking up the phone and putting back on hold. This is very awful and very unacceptable.

The worst pharmacy I’ve ever been too they do not care here and are so rude and slow

If I could rate with a negative number I would. Pharmacy staff is completely incompetent! Leaving this review is only to give me a space to vent. I'm sure nothing will come of it. Contacting management was as frustrating as dealing with the staff. Corporate management has not responded so I don't expect anything from them either. It's a shame that I'm forced to use chains such as Walgreens and CVS by my insurance company. Heaven forbid they make it convenient in any sort of way!

There’s a very good reason why this location has such low ratings. The pharmacy has nothing but a lack of professionalism, and I’m a healthcare provider myself. They’re boarderline clueless. I’ve been screwed by the same pharmacist lady twice now. Once for not informing me of their running out of covid tests before I arrived to my appointment further pushing back my date to see my patients yes I had to cancel 3 days of patients because of her laziness and she doesn’t even know and now she couldn’t even find my prescription that I had clearly refilled and verified by the automated system. Her lack of communication and attitude would never be welcomed at my practice, let me tell you something. 0 stars if I could. And this is the first review I’ve ever written. My father, a physician of 35 years and his PA were both dealt with rudely as well when they called in. The audacity to also be rude to doctors that have called in! I’ve read the reviews. This place needs to be cleaned out. Two thumbs down.

The other reviews and ratings of this Walgreens say it all. My review is for the pharmacy specifically. The pharmacy is full of incompetent and unprofessional people - especially the male “pharmacist” that is balding. He shouldn’t be allowed to talk to the public. Don’t get me wrong they have a couple of super amazing people. The lady that gave me my covid shots and one of the pharmacy techs are two of the best people I’ve encountered at Walgreens. I went there today to get tested for covid and had a scheduled appointment. The pharmacy tech told me I missed my appointment and it had been scheduled for March 3rd. I wasn’t even sick or showing symptoms on March 3rd and hadn’t logged in to look at scheduling an appointment until March 4th at 415p. I scheduled the appointment for March 6th in the late morning and have multiple confirmation emails stating so. When they told me I missed my appointment I attempted to show the tech the confirmation email WITH my appointment details on it. She put the phone down when I was mid sentence to walk away to get the pharmacist who refused to even look at my email confirmation or take the confirmation number. I explained that there is no way I scheduled the appointment for the 3rd because i wasn’t sick at that time. He wouldn’t listen to me and kept talking over me. He then put the phone down from his ear and thought he had covered the receiver with his hand even though he didn’t going on to talk poorly about me to the other staff. He came back on the phone and told me to stop yelling at him when I wasn’t even talking to him at the time. When I told him I wasn’t yelling at him he continued to yell at me and talk over me threatening to call the police and have me removed. For what?? Trying to be seen at and tested for covid at my SCHEDULED time?? The treatment I received was disgusting and disappointing. I’m done with this pharmacy. It seems like every time I need a prescription filled it get cancelled as soon as they receive it from my doctor and there is no explanation. They need to get their systems fixed and train their people to be more empathetic and have better people skills.