Reviews
Rude pharmacy staff. They leave customers on hold for over 15 min and sometimes they just refuse to answer the phone. They will pick up the line and then put you on hold without even telling you and each time the phone rings and you think you’re going to speak to someone they do this. Was on hold for twenty min before calling in as a doctor to be able to speak to someone. Only to still be put on hold and no one to answer. This is not the first time they have done this.
Best Bonus Points out of anywhere !! Yes its Pricey , but inflation is Real . Walgreens has a great selection. Customer service is lacking , not from everyone but a few are just always rude. But not all of them .
There was a employee by the name of Alex that was so friendly, and had great customer service experience. I'm not from the area and she was extremely helpful in helping me find what I need. Great choice for the store
Please teach ALEX P. how to talk to customers when she is tired and angry. The way she loud talked me demonstrated UNPROFESSIONAL behavior. It’s not what you say it’s how you say it sometimes that’s the issue. Loud talked me at the register! Very unprofessional then Chris half heard the conversation decided to take her side. It was a misunderstanding but not a reason to loud talk any customers. She had a bad day and it’s all on their store video camera. NEVER GO BACK TO THIS WALGREENS-UNPROFESSIONAL CUSTOMER TREATMENT
I work a ton and don’t smell but needed some body wash and a louffa. Porsche the night Manager was very awesome tonight. Before they closed she helped me find the items I need in a timely matter. Thank you for the awesome service!!!
I filed a complaint about this store months ago, through their website and not much has changed. When I entered the store and when I left the store, the security guard standing right at the door that I had to walk past was wearing his mask below his nose. And when I walked out of the store, one check out person wore her mask correctly and the other wore her mask below her chin. Earlier that same day the security guard also had his mask below his nose and as I walked past numerous patrons they also wore their masks below their noses. Does that surprise you? If the employees are not following the rules, how can you expect the patrons to? It seems this is a battle that I am not going to win. I only went inside the store because the pharmacy drive up attendant said I had to come inside to get my issue resolved. That was after waiting 15 minutes in line outside. And then I had to wait in line 15 minutes again on the inside. This was at 2 PM that same afternoon. It seems like I can't even pick up my prescriptions without endangering myself. No one seems to care about safety at your store. Is it time for me to take my business elsewhere? I only chose Walgreens because it was the safe comfortable place that is closest to my house. It doesn't feel that way anymore.
SHAME ON CORPORATE !!! So often I see stressed workers, or overworked workers. Corporate needs to do better for their employees. This place is a great walgreens with good workers that should get more support from corporate. Its busy and an important part of the neighborhood. Everytime i am at or call the pharmacy the line is always super long and there are never enough pharmacists.
IV never been to a Walgreens pharmacy that never has meds on hand. And I hate dropping my prescription off they tell me to come back in 2hr I give them 4hr an not only is my meds not filled they don't have it but did they call an tell me that No now I have to go a day without my meds very Poor service
Unreliable. Though some staff seem friendly enough, do not depend on all-around staff competence or timely assistance. "One-hour" photo is not one-hour. Came back 3 times each over an hour apart and photos still not done. Equipment dysfunctional. Poor communication. Dissatisfied, recommend other Walgreens with better professionalism, reliability, and more quality experience. One manager the next day proved helpful.
Went to get a covid 2 nd shot had a 7 pm appointment . The pharmacist had no other visible customers but denied the access of said shot out of lazynwss even with a full staff behind counter was extremely condescending !!