Walgreens

TERRIBLE SERVICE. They faxed a refill request to the wrong place multiple times! Talked to 5 people who would not help. The medicine is critical for my cats health. The last person told me they couldn't do anything for 72 hours as they had to wait for a response from the wrong Veterinary hospital. I told her they would not receive one as they are not my vet. NOBODY that I spoke with seemed to care! They don't care that if I completely run out my cat could die. TERRIBLE SERVICE NO COMPASSION!!

On Saturday I went to this Walgreens Rick the pharmacist was great quick and fast 3mins on a prescription when on 27th and Ohio were terrible never go there again awful plc love this 24hr Walgreens love love love

Walgreens is completely worthless. I've have so many bad experiences with 91st street and beloit rd and coldspring regarding not be able to get my prescriptions due to there system being down or for 91st they changed their hours. As a corporation, you should have great patient care, but you don't. You are the worst. Now I'm in pain and can't get my prescription because per your pharmacist the system is down. Shame on you for not being able to provide patient care.

The staff here was helpful and speeding at the register. Some of the things I was looking forward not in stock so that was frustrating, but for the most part I found what I needed and the service was quick.

If you get a prescription from a dr that you need that same day like an antibiotic or something. Forget it 5 hrs since it was called in and still not ready. I'll be taking my prescriptions else where

Some of the pharmacy techs have very ugly attitude very rude and need some customers service skills

It is literally terrifying that these people are legally able to sell medications. It has been several days they haven't filled the prescription for medication that I need. They haven't bothered to contact the doctor again to see where the verification is? Their phone system first hung up on me and then transferred me to a call center before I actually got to speak to the pharmacy!

I’ve been coming to this location for probably almost 30 years. This morning, was followed around the store by multiple employees, almost instantly. They hovered around me wherever I went, pretending to be genuinely concerned about helping me, asking again and again if they could help find something. It’s 4 aisles, I’ll be fine. Then police show up, giving me some story about fitting a “description”. A description of what, a Walgreens customer? Yes, that’s me! As they leave I see one of the workers come back inside. Thanks for making me feel like a criminal, as I shop for diapers and candy. Hope it was worth losing one of your most loyal, longtime customers. Enjoy your awesome, pathetic 3rd shift Walgreens lives. Happy Valentine’s Day! Love - Matthew S.

Pharmacy staff are very rude and don't do their job! Meds aren't filled when they are supposed to be and if you need a pre-authorization they won't contact you or the doctor. They want you to go in apparently to find out and make their customers angry! I will be switching to a better location!

By far the worst pharmacy I've experienced! I had to wait in the drive thru for 45 minutes. Only to get to the window and be told my script wasn't ready although I had the text from them stating it was ready for pick up. Employee told me it would be 10 minutes as they were just finishing it. She told me I had to leave the line and go back around. Only to do so, and wait another 35 minutes and get to the window and the same employee tell me that the script was still not ready! She said the pharmacist was doing Covid vaccines and wasn't able to finalize the script at this time. She said I wouldn't be able to get my prescription tonight seeing as they would be closed at 8pm and the wait was longer than that. I had to come back in the morning. I will be transferring my scripts as well as my other family members scripts to a different pharmacy.