Warren Auto Wreckers

Exceptional customer service. These are good people. They will take care of you. Just have patience. I have to admit I ended up being a headache of a customer for these guys. They quoted me low/very fair on an old cylinder head. I was in a rush on my job, so I was calling every day to check in. They ended up having to pull two separate heads because the first one they pulled was cracked. If I were in their position, I would have wanted to tell me to "get lost" to keep it politically correct. They almost definitely are not making any money on our deal, but they still honored their original quoted price. Steve Jr., Sr., and the crew here at Warren Auto -they are good people. They are just trying to keep up. Please give them the benefit of the doubt, and have more patience than I did. They'll take good care of you.

I have to agree, my experience is almost identical to customer Andre Freligh from "a month ago" as of the time of this writing. They have The Patience of Job. I had a not so great experience with another yard that I am fairly sure shipped the WRONG transmission, that just so happened to fit. Internally.. I am dealing with a Subaru, so, I could have purchased another vehicle in what I spent in repairs. Okay. So. That OTHER yard not WAW, their CURRENT unit is the correct. One. That. They. Are. Avoiding me. To. Ship under warranty. Place in Connecticut.. okay. Moving on, THIS place has my trans! TZ1A4ZCDBA-RM. Memorized that at this point. It's ACTUALLY THERE! :D Okay, so. Out of all the places with reviews that say, "They list it as low mileage and know it isnt any good" place in Brewster NY OR places say "Rude customer service, told me to come, told me it was there, wasnt there" Queens NYC... THIS place.. HAS IT!!!!!!!! I have a trip to a function on a major Internet community of car enthusiasts in 18 DAYS.. So, yeah, I REALLY NEED my transmission! I am about to call them AGAIN today, as they said it will come today or tomorrow.. again, this place has the patience of Job, and the transmission is listed as Part condition X that means Unknown.. but it says "TESTED GOOD" in the notes, and I believe them! And that is what I need. Please, give this place your business. They EARN it!! 5 stars, more if I could, and I'm gonna go call them now lol.. this place is great, could not be happier and came through in a pinch because if they didn't have this part, things would be even more dicey for me than they already are. Sincerely, Joseph and your transmission is carrying me to Illinois and then Michigan! And I just may stay there, I drive hundreds of miles a day :D THANK YOU!!! 5 STARS!! Mr. 2002 Subaru Outback, trans model # TZ1A4ZCDBA-RM

Great experience. I needed a tailgate. I called went over vehicle details, I received a call the next day. They had what I needed and the price was good. I’m looking forward to dealing with them again for a few other items.

Incredibly rude and unprofessional response to my inquiry. I contacted them about a newly listed vehicle and was met with an immature response name calling and bad grammar for no apparent reason. I also asked for details about a 20 year old vehicle’s history and he said “runs good” and wouldn’t tell me anything else. I would not recommend this establishment.

Good place to shop. Just be patient and show courtesy. People there are trying to help, but busy as heck.

Been dealing whith this facility for many years and they not omly jave everything I've ever needed, but they're great to work with as well. Thanks guys.

Poor customer service guy in Parts is rude and hung up when I was speaking

Great customer service

Always helpful

Friendly and straightforward on the phone.