Reviews
What a great experience! From talking to Jeni on the phone, Marty showing up the same day to assess the water heater, and then the crew who came and installed the new unit the next day, I couldn't be happier! Their collective professionalism, integrity and knowledge was refreshing and informative. I knew absolutely nothing about water heaters, but now feel educated enough to know what to do next time. And they are all so nice!! I highly recommend Water Quality Plumbing for any plumbing needs you have. They've been around since 1970, and it showed! I dig that!
Always get top tier service when they're here doing work. My go to recommendation when you need plumbing work.
I had a plumbing emergency and needed help within 24 hours. My friend Lisa who has lived in San Jose her entire life is always a great resource when I need a referral. Several years ago she hired Water Quality Plumbing so I called them for help. They were able to get someone out to help me because it was a leak and knew that it was important. Jason came out and gave me the options I had with my water softener/filter system. I could just disconnect since I wasn't using it or the other option to continue using it. I didn't think it was still in use until it started leaking so I said let's disconnect it! He was thorough with what the cost would be of the various parts right off the bat. I asked him if he installed these systems, since this one was old, and he told me yes. He mentioned people can ask $5K-$8K for these systems so to be careful for that. He handed me a brochure and said since I was living alone in the house I didn't need anything fancy. Right away I had a good feeling about Jason and knew he was trustworthy. I know everyone is skeptical of mechanics and plumbers so not only did I appreciate the referral, but also how honest and upfront Jason was. I definitely recommend working with Jason and will in the future when I have more plumbing needs.
Had a great experience with this company! The service providers were honest, competent, friendly and efficient. We had them install a water softener and piping in our home and they patiently described how to use the softener and even identified a part from the 3rd party manufacturer that was broken, describing how to replace it and work with the softener while waiting for the part to arrive. We will ping them again when we have other plumbing needs in the future.
Excellent Service. Needed the water heater replace. The technicians name was Arnold. He was on time, very professional and informative. Before long the work was done and he left the place clean and tidy. Will call here again if I need more work done.