Welcom Kitchen & Bath

My wife and I moved to Summerville, SC in January of 2015 and bought a very ordinary house with a less than ordinary kitchen. We had talked about replacing it and 2017 became the year. We met the people from Welcom Cabinets at a Home and Garden Expo at the Exchange Park and were impressed with both the people and the exhibits they displayed. The next week we met with them at their office and they worked with us to help choose the style of the cabinets and countertops, as well as to create a more efficient kitchen layout. The whole process was easier than we had expected. It was several weeks before everything arrived at their shop and they were ready to install our kitchen. In just one day they had the old cabinets and countertops out and in our garage. This was not the "sledge hammer" demolition that you see on television. The cabinets were carefully taken down so they could be donated to Habitat for Humanity. The next day they had all of the necessary electrical rewiring done and the new cabinets in. In all it took just five days to complete our kitchen with two additional half days for the plumber and painters. We were amazed by how quickly and efficiently the crew worked. Each day they would arrive a little before nine and they worked steadily until after four. No smoke breaks, no going out for parts, no phone breaks, they did not even stop for lunch. Their workmanship was outstanding, right down to minute trim details. Their subcontractors (laminate countertops, plumbing, and painting) were equally impressive. We could not be more pleased with our new kitchen, and we highly recommend Welcom Cabinets.
5 8 years ago (27-04-2017)

Welcom did everything I asked of them when it came to my kitchen cabinets!
5 7 years ago (21-01-2018)

called, no one answered. Came into the store, waited 10 min and no one ever came out. Could hear someone on the phone but never saw them. I'll find someone else
1 10 years ago (13-08-2015)

These guys helped us out big time. Very professional and didn't try to up sale us Thxs.
5 12 years ago (06-03-2013)

Bought cabinets 5 years ago for kitchen and bathrooms. Bathroom cabinets are fine because they are coated in some sort of plastic. Kitchen cabinets are white-painted wood and after the first year, all the cabinets around the kitchen sink were chipping and peeling paint. We called and they said we had a ten year warranty and they came and replaced the 2 doors under the kitchen sink. After the second year, the cabinets under the kitchen sink were chipping and peeling again! We called...again they came out and replaced the two doors under the kitchen sink. After about 3 1/2 years, the doors under the sink, all the pieces in between the cabinets. and the cabinet next to the sink, where we have a trash can in the cabinet were chipping and peeling ! Again we called-because we have a warranty- they said that they are not replacing them anymore, because it must be our fault...I must just let water just sit on the cabinets and that's why they are peeling. They were arrogant and condescending to me. We had a lawyer send 2 letters to them about replacing the doors again, as there must be something wrong with their painting process, and their warranty says their cabinets stand up to water and about 15 other chemicals. They never even responded to the letters and now we are faced with a possible law-suit to get our cabinets replaced. The cabinets look horrible, I wish I were able to put a picture here... I just can't believe we spent $11,000.00 and they won't even give us the time of day! I would say, please, please don't waste your time with these people as they don't stand behind their products! If something goes wrong, they just blame you!
2 13 years ago (11-10-2012)