The teller I dealt with today was nice and even wished me a Happy Birthday since my Birthday is 2/15. While the service is generally ok, the teller constantly push way to save and other types of accounts. I understand Banks took a hit after DOD Frank mess, but I want the tellers to focus more on what the customer comes in there for and less on trying to sell stuff. Thats really annoying especially if a customer comes in there and they are tired or hungry. One other comment. I would give this bank a 5 star rating but that Customer service lady either needs to change her attitude or she needs to go. I am a middle age man and WILL NOT tolerate being bossed around like I'm a little kid so she either needs to get rid of the attitude or Wells needs to get rid of her.
3
8 years ago (10-02-2018)
All ways care about you with personal touch
5
8 years ago (04-07-2017)