Reviews
Needed a new front diff and components on my 06 ram 2500. They were quick to make a diagnosis, come up with a plan and execute that plan. Just dropped the truck off, so I cant rate the quality of repairs, however Kelly was especially helpful thus far, and the mechanics explained everything to me that they found and what needed to be done. They personally went out to inspect the parts being replaced to make sure they were adequate which tells me they actually care. I was able to bounce some of my own ideas off them and they were receptive to that. Looking forward to getting my truck back. No doubt in my mind it Will surpass my expectations.Service: General repairs & maintenance
Every person I spoke with was kind and professional. Our car needed work, it was making new noises and hadn't been checked out in years. We scheduled an oil change which comes with a free safety inspection, where they check routine things. After they assessed our concerns and made their recommendations, we were pleasantly surprised by the quoted price. We had been bracing ourselves for much more! And they didn't suggest anything extra like a dealership tries to. Work was quick and the car is driving smoothly. *Note - when I agreed to the repairs on the phone, I also asked about state inspection. Our other car needs one. The mechanic, thinking I was referring to the car in the shop, explained that NJ inspections are just emissions now. They may note safety concerns that the police can pull you over for, but "honestly, you don't need any of this work to pass inspection for free at the DMV if that's all you're concerned about. Do you still want to go ahead with the repairs? We recommend them to safely drive the car." I was so surprised by his honesty. It was an unexpected assurance that they wouldn't push anything we didn't absolutely want, but remain clear about what is needed.
First things first I have been using this garage for awhile but this last visit they went above and beyond. Back in June I had gotten in an accident and was with out my car for over a month and as soon as I got it back from the auto body shop it started stalling. So I took it back to them they said I needed Maintanance and it wasn’t due to the accident. I took it to West Deptford and they not only confirmed the issue but Pat went to bat with the auto body shop and insurance repair rep and got them to cover the cost of the repair. Pat is awesome and Kelly is a sweetheart. Thank you so much!
My husband and I have been taking our vehicles to Pat for over 14 years and I have referred many others to the shop. I wouldn’t go anywhere else. Not only does he do excellent work but when you leave his shop you feel safe driving your car. Pat and the guys are like Dr’s, they diagnose and fix the problem. Kelly in the office will help you make your appointment, she is so sweet and also knowledgeable. If 10 stars were the rating l would give10. He also does warranty work so you don’t always have to go back to your dealer. Thank you everyone at West Deptford Auto.
Pat is an honest mechanic that takes great care of our cars. He does not over charge, as a matter of fact we’ve had our cars there and after his evaluation paid nothing. Highly recommend Pat and his crew.
I have taken my car to two other places because of a noise that I heard on the front tire along with an issue with the ignition. Both could not figure it out. West deptford auto did. The car runs and starts just fine. Very good and friendly service.
Everyone was super friendly and helpful! I made an appointment to get my car's power steering system checked because something seemed off. I ended up changing my battery before dropping the car off and it turns out that fixed the problem but the mechanic took a look at the car anyway free of charge! Didn't find any issues but am super grateful for the courtesy check. The mechanic even gave me some useful info regarding battery power and how it effects different parts of the car. I will definitely be going back for more services.
