Reviews
Sadly they had to take an old neighborhood favorite down. The guys were Sooo nice and let us keep a few parts. Thank you!!
5
7 years ago (13-03-2018)
TL;DR: They removed a tree from a difficult location, work within e-mail (great for people who only have free time after business hours), but left some to be desired in terms of how the site was cleaned up, and methods of contact for unexpected situations.
They're easy to contact and work with through e-mail. We had an estimate complete almost immediately after our request. The tree was removed from a corner location, overhanging 3 garages, and fence lines.
It took longer than expected for the tree to actually come down, about 70 days from the date at which we accepted the quote. I was told I'd receive a call about the date - and we almost went with another tree service, but finally we got a concrete date.
When they showed up to remove the tree, my neighbor's dog was in the way (understandable), but instead of try and give me a call, or come and ring the doorbell, they were planning on leaving. I only found this out after I noticed they were there and walked out to ask if they needed anything.
The tree was removed quickly, and they were gone before I got a chance to talk with them again. They did a pretty good number on the front yard, far away and off to the side from the tree. I was expecting the yard in front of the tree to get torn up, not the yard directly in front of the house. Debris was left behind, both on my and my neighbors yards, and they cracked the concrete of my neighbors driveway with their truck (I believe they've now reached out to the neighbor about his driveway).
3
8 years ago (01-08-2017)
Great job! Had a large oak tree trimmed of branches overhanging the house roof and chimney. The guys were pleasant and had the job done in no time. And they left my yard spotless with a neatly stacked pile of logs to use later. Couldn't ask for more. Thanks so much!
5
10 years ago (16-12-2015)
Awful service. They showed up randomly almost 2 months after I originally contacted them (without a phone call or any other attempt to schedule the work). While I was at work they trimmed my tree, seriously damaged my fence, put a hole in my neighbors' garage roof, and tore up their front lawn. Because they hadn't contacted me to let me know they were coming, this mess was the only indication that someone had been on my property. Worse, they didn't contact me afterwards to let me know that they had caused any damage. I was left wondering who had broken into my yard and torn the place up. It was only when I got a bill from them in the mail (for the full amount - no mention of any damage) that I realized what had happened. Who knows what other damage they might have done to my roof that I'm yet to find.
A terrible experience.
1
9 years ago (03-09-2016)
EXCELLENT! Thank you for coming out. We greatly appreciate the help! Nick really knows his trees. We clearly did not. ;)
5
9 years ago (29-04-2016)
