Window World of Central Alabama

We order the windows beginning of March. Scheduled the appt for installation first of May. It took 5 times of rescheduling before we actually got them installed. BUT wow what a difference they have made in the house! The temp upstairs is now the same downstairs! Our air conditioner is not constantly running all day! Hoping for a reduction on the power bill now! Worth the investment!
4 8 years ago (30-05-2018)

I have agreed to revise my review after the company has an opportunity to fix and REPAIR the issues we have with this install. So far, all the management has been responsive. Although there are still negatives, the inconvenience of the repairs and the work taking up more of our time than was planned...hopefully there will be an improvement for this review and our experience. I will update this at the end of it all. DAY TWO; Day 2 of what we were told would be a 1 day job. Last night they were here working until 8pm. Meaning I could not use my kitchen or fix dinner and still had to move furniture to get to our bed. Another day/night with no privacy or window coverings. We had plans for tomorrow, however it looks like we will still be dealing with this. Today they didn't show up until 1pm. Costing my husband another day at his job. Now we are told they don't have the materials to FIX the DAMAGE they did yesterday! One of them is CONSTANTLY on his phone (while on ladder, while "working") to a woman. He's the one that caused the most damage yesterday. If he put his phone down and worked with both hands, maybe the quality of their workmanship would improve and get done on schedule?! If I hear "oh we can Caulk that" one more time! I would suggest asking whatever company you choose if they have their own Installers or do rent unknowns like WW does?
1 8 years ago (20-04-2018)

A great value, quick installation, quick rework response. Customer Service has been perfect, really feel like they are putting forth their best effort. Julie was wonder to work with as was Rhett. Definitely recommend Window World as a perfect window replacement.
5 8 years ago (07-03-2018)

Although it took some time to schedule/reschedule the installation, they did a great job. Installation, clean up after the installation... Now we can see the other side clearly.. :-D
5 8 years ago (10-05-2018)

The price was reasonable, but I had to wait 10 - 12 weeks, and then, after taking time off from work for the installation, received a call at 4PM the day before to reschedule. I had to take an additional day off work, so while the windows are nice, the whole experience might notw have been worth the money I saved.
3 8 years ago (15-05-2018)