Wingstop

It's been a while since I had Wingstop, and it absolutely crushed it today. Delivery was super fast. Wings were hot, fresh, and crispy. Fries were perfect. Even the carrots and celery were fresh and good—none of that wet, floppy celery you usually get from wing places. Easily the best experience I've had with Wingstop. It seems like they've stepped up their game and are really bringing the quality. Maybe I'll order next Saturday too...

Every time I order from this location on Uber eats, I have to wait over a hour , my delivery driver gets switched multiple times because the workers are taking too long to complete the order. And then after waiting for over a hour, my order gets cancelled all together. If you guys can’t fulfill Uber eats orders then maybe you shouldn’t offer it. A few times I have ordered and my order actually got fulfilled and was so good but my orders have gotten cancelled more times than not and that’s really inconvenient

The food is good. However never ever call to order for pick up. The employees either never answer, hang up or get your order wrong. The employees I've encountered there are extremely unprofessional in how they talk to customers. They only get 3 stars because the food is good that about it.

I ordered from Uber eats and I typically never order from this place but because I am 9 months pregnant I was craving wings and my six year old wanted some fries. When we got our order the fries were cold as if they came straight out of a freezer. My bag with the chicken in it was ripped open and the chicken was out of the containers they were originally package in I can’t believe I wasted my money on this

Placed an order online - it was not available when the delivery driver went to pick it up. Attempted to call the store 3 times - the call never connected. I have seen similar issues on previous reviews. I hope they fix these issues, as this is very annoying and a poor experience. Ended up ordering from a different wings store.

I understand that business gets busy. But today it’s packed full of angry customers. A lot of people had a made an onlineOrder just to wait over an hour for their food and still be told a few more minutes, When a few more minutes was an hour plus ago. And what doesn’t help is if you want to cancel your order you would have to call the restaurant as your only option. But the problem with that is the restaurant is to busy so who’s going to stop to answer the phone, right? There is a staff of four people . There has to be a better system. People are walking out without a refund and without food. But hey the plus side is....whenever you do get your food it comes out hot and fresh for the people who stayed and waited... I’ll change my post when the night shift is a bit better. Until then.... placed my order at about 8:15pm it’s now 10pm and counting..... nothing they gave our order away.

I am very upset with wingstop. I ordered through their website and they were supposed to deliver through DoorDash. HOWEVER, the DoorDash driver stole my food as they did NOT deliver it. I called DoorDash costumer support and they said they are unable to give me a refund because I ordered on the wingstop website. I tried called for three days and every time I do it says their line is busy. I call multiple times throughout the day and I doubt their line is always busy. I want my money back. You owe me $32.65. The order name was under my boyfriend’s “Nesther” order number “11917724094480387.” I want my refund because the order never came. I waited two hours. Your business is so unprofessional. I’m a student and will let everyone know never to order from you again.

I placed an online order at this location and according to the website and my confirmation email, my order should be ready in 21-26 minutes. So my bf shows up 25 minutes later to pick up our order, only to be told that the store “never got our order”. They took the order information from the confirmation email, and told him they would start working on it. They then had him wait around for another 20 minutes before telling him that our order was cancelled and we should receive a refund in 3 days or so. Sooo, we spent $54.98 that we now need to wait days to get back, & 45 minutes of waiting, to receive NO FOOD. Honestly this location usually provides terrible service, and I usually go a long time without ordering from here for that exact reason! I can say that they are at least consistent with reminding me every single time of why I stay away ‍

I just came from there. 3/6/22. Only one employee working, the store was pack. That’s just wrong that young man better getting paid for atleast 3 employee. Or else hire, some more people. Cmon

Completely wrong order was delivered. Hell, I think I got someone else's order, literally everything was wrong. I ordered 20 Mango habanero wings and large Voodoo fries and I didn't get either. Honestly, how hard is it to get the order right? It can't possibly be that difficult to mix up the orders.