Wyndham Garden Wichita Downtown

Rundown hotel is sketchy part of town. I was amazed my vehicle wasn’t broken into with all of the transient and questionable things happening in the run down trash filled parking lot. My gas door on my vehicle was opened, so someone did try to mess with my vehicle. Check in was smooth but front desk clerk photo copied my ID and credit card. Does not seem secure. Hotel looked like it used to be a very nice hotel but is not very run down and outdated. No breakfast. Thin towels, work out sunken beds. Bathrooms need majorly cleaned. Mold on ceiling and popcorn ceiling in shower peeling off. Mold under sink area. Super slow draining shower and toilet did not flush unless you held the handle down the entire time. Would not recommend staying here unless you are desperate for everything is sold out around this area. Very u safe feeling.

Would definitely NOT recommend staying here. sketchy location. Management is cheap and lazy. Pool not open, nor was the hot tub. No Breakfast despite being advertised No Bar or Restaurant, just a bunch of empty dinning area being wasted. Such a disappointment. Seriously, Management, Do better. For the cost of the rooms per night, there is no excuse for cutting so many corners.

Front desk staff was rather rude & looked unprofessional. Advertised free breakfast online & when in lobby there’s a sign saying they aren’t doing it. They advised due to staffing, but for $90-150/night I would expect more. Refused to transfer reservation to a different sister property. Needs to invest in a landscaping company or lawn mower as grass in medians on property we’re about chest height. Other reviews about area being sketch is accurate. Do not recommend staying here.

We stayed here as a last resort, and it was pretty awful. We couldn't make it to our initial hotel reservation in Nebraska due to our moving truck breaking down several times, so we stopped at this location after calling to make sure they're pet-friendly like the other location we were going to stay at in Nebraska was. It was after midnight when I walked in to ask for a room and we were all exhausted and mentally drained, so I completely forgot to tell the guy at the registration desk that we were traveling with our cats since we were moving cross country. When I began bringing our belongings into the building, the same guy at the desk older, maybe middle-eastern man I think, stopped me to ask if I was bringing my pets in. I said yes, then he started talking about a $25 pet fee per pet, and I was so exhausted that I just stood there trying not to scream, when another employee came out to say it was fine and not to charge us, so I finally went up to our room. We brought our belongings in through a side door that I didn't see at first, just to avoid contact with the receptionist. My husband and I later decided to go down and ask them about it again, and when he mentioned the pet fee again, we mentioned that I have an ESA letter if it helps. He asked what the letter was for, which I'm not sure if he was asking what my disability is which is illegal, or if he just didn't know what an ESA letter was. I got so frustrated that I said "just charge it" and left because I wanted to get to bed already. A few hours later when we were ready to leave, we asked if they had a luggage cart, and my husband noticed a different receptionist was at the desk and explained what happened when we were checking in. Apparently, that same receptionist we dealt with when checking in always harasses people about pet fees, and had done the same thing to an elderly couple I think that day or the day before. We gave them our information so they could tell management about it, but I haven't heard anything. I checked our bank to see if we'd actually been charged the pet fees, and we weren't, so that's good at least. The morning receptionist was extremely pleasant and understanding. I even checked the website to see about the pet fee, and all I could find was information saying it was an "optional $20 fee". Just a note, but most people are going to assume "pet-friendly" means what it sounds like; it's fine to stay with your pets and there's no fee. Anyways, the towels had weird stains and the parking lot was horribly tiny. The room was also a shoe box and I wondered if it used to be a microtel or something, they're that tiny. I would recommend you find anything else in the area if you're able.

The shower was full of mold in the grout lines. The toilet was so low that it didn't even come up to my knee. No breakfast. My key wouldn't work when I got to my room and the front desk got upset when I asked her to bring them to me. The elevator floor tile was broken. There was trash sitting in the hall way. The ice machine was agent. I was in town for a first of several doctor appointments that will be leading to major surgery next year. I was looking for a hotel I could frequent because I am alone and will have to stay in town for a week after my surgery. For sure will not be here. For the price I was so not impressed at all. After my surgery I wouldn't even be able to go to the bathroom or take a shower.

Please do something about your LED billboard. It hasn't been updated since COVID started. The COVID safety tips slide is illegible. Several LED panels are burnt out too. It's become a blight on downtown Wichita and reflects poorly on your hotel and our city. It would be better if you turned it off if you can't update it.

Very nice on the inside nice room outside doesn’t look like a hotel at all and if you have belongings with you I would be wary My toolbox was stolen out of my truck and nothing happened about it so just keep that in mindRooms: 4/5