xCubicle

This place saved my play station 3! They did an awesome job fixing it up in a pretty fast turnaround time too. It works perfectly as if it’s brand new. I’ll definitely bring any other consoles/Recommend coming here if your gaming system needs to be serviced.

These guys are amazing and professional! Service was really fast and efficient. Took my steam deck in to fix the L1 trigger and was done within 30 minutes! I will certainly come back to these guys!

One of my friends told me about XCuBicle because I wanted to get some extra space on my steam deck. so I check these guys out and they did a fabulous job and the price was reasonable not expensive like most electronic places. I was satisfied with the work they added an extra terabyte of space on my steam deck like I wanted at this present day my SD working flawlessly. So I highly recommend XCUBICLE if you’re looking to to fix your gaming device or upgrade it, they get the job done quick and fast at an affordable price. Can’t beat that especially in New York City

As you can see in the photo, my nephew is playing his repaired PS5, on his BIRTHDAY, all credit & thanks to XCUBICLE’s quick and reliable service. The experience began when I reached out to them to inquire if it’s true that they are the only location in NYC that are repairing PS5s’ currently. Once confirmed, I was able to scheduled an appointment with them U must have an appointment to gain access inside. I brought the system in they did a quick diagnostic on the spot & quoted me a price, I left a deposit, one week latermaybe sooner lol it was ready for pickup. Til this day the system is still working great; replaced his entire motherboard & damaged HDMI port which was the reason of the servicing. I was extremely happy to see my nephew overjoyed once I revealed his birthday present. I remember when I was his age so I know how happy he was. Thanks XCUBICLE!!! Your skills & dedication to help others in need is a GEM. I won’t hesitate the next opportunity I seized to bring more business.

So I have actually gone to XCUBICLE twice for two separate issues regarding two separate consoles. I think the two biggest qualities about them are their speed and communication. I had a New 3ds I wanted repaired in the span of a week so I could have it when going to a convention. I asked if it could be done within a week and it was. The repair concerned unresponsive buttons and c stick. When I brought the console in I was able to bring up additional issues at a moments notice and they were responsive in listening to my consoles issues. Within a week my system was finished and it worked perfectly. Another system repair involved a New 3ds XL. I had unresponsive buttons and D-Pad and a busted cartridge slot. This time I wasn't able to go in person to pick up my system, but they were actually able to mail it back to me which was extremely convenient. Unfortunately a specific issue wasn't resolved but I was able to send it back and have it fixed with no additional charge. I didn't even have to go in person, I was just able to mail it to them. I have a new issue with my New 3ds, the ribbon cable is busted and sometimes the system randomly shuts off with a popping noise so it's not related to any negligence to a previous repair. But it feels really comforting to know that, my issue with my console isn't too big of a deal because I can very easily send it in and get it back quickly. It's just nice having this confidence in a repair shop. Especially when a previous repair shop I went too charged me $60, only for the same issue to pop up. I'd say also the pricing is pretty fair. It cost $100 to fix my New 3ds and $165 to repair my New 3ds XL. Even with fixing my New 3ds twice, that is still cheaper then buying another system online. I do want to mention though that they are cash only. That's not a problem for me, I just wait until I have the cash. But I do think that's good to know before going into a repair. Overall I find XCUBICLE to be pretty reliable, speedy and convenient. The 3ds line is my favorite game consoles of all time, so having something so close and quality is extremely significant to me. I highly recommend anyone in the area with console repair needs to go to them.

amazing!! my 2ds broke and they fixed it at a great price the piece was included in price as well quick service and great connection with them, kept me in the loop the entire process, will definitely use again if needed

Do NOT believe the fake 5-star reviews this company posts! XCUBICLE and its owner Patrick Cheng are very deceitful and extreme fraudsters. We sent them a Steam Deck and they were unable to do any of the advertised repairs. They will LIE and steal your money. This company has NO idea what they are doing. We ask that anyone else who suffers losses as a result of dealing with them, PLEASE file complaints and share your reviews to help spare others!

Horrible experience! Do not, I repeat do NOT send your Steam Deck to these people. They are not honest and their communication is absolutely terrible. They are only about making as much money as humanly possible off their customers, but will refuse to help with any "software" issues on your device. Over 95% of Steam Deck users have one for emulation purposes. And this company refuses to address ANY software issues, which means that you are left with no answers to your most pressing issues. They won't even hire someone to handle software issues, and refuses to recommend someone! It's mind-blowing! In other words, if you are expecting them to over-deliver in any area, you will be severely disappointed. Their prices are extremely high and they do the least work possible. And so they will NOT go "over and above" in any way to ensure your happiness. It's shocking that they continue to make excuses and justifications to customers who are unsatisfied. They seemingly don't understand that continuing to operate this way will lead to permanent and irreversible damage to their business, profits, and reputation. BEWARE!

XCubicle was very professional and timely in the repair of my Stream Deck. They not only fixed the damaged R2 trigger on my device but they shall fixed and replaced the damaged fan, cleared out all dust and overall repaired my Steam Deck with great care

I scedule my appoint , it Trump tower there are elevators and have good setup. There was a event going on and they had this ice cream server. I rate 5 stars because my playstation 4 is fixed and they were able to find out what was the issue. My friend recommend me to come here