Reviews
After my first multifamily purchase in NYC I was faced with the daunting task of managing the day to day issues of the property and keeping it occupied with strong, credit worthy tenants. I quickly realized that answering late night emergency maintenance calls, sourcing, screening and leasing to tenants, and dealing with all the regular maintenance issues on the property were becoming a difficult, full time job. Dylan and XL Property Management stepped in over 10 years ago and have since provided the most responsive, professional, and customer friendly experience and service I could have asked for. They have changed owning rental properties from a tedious, difficult, and time consuming process to a pleasant and fun experience, and my accountants love their easy to read streamlined reporting. I can't recommend Dylan and XL Property Management enough, they are best of class, and in my opinion the best property management group in NYC.
I have used Dylan and XL for over five years now. They are an exceptional team - on the ball, great communication and ahead of the curve. Given that I live half way around the world, the time zones are challenging. And That makes the level of service even more extraordinary. Thank you for making the process of property management smooth and hassle free. I would recommend them wholeheartedly. You are in very good hands with Dylan, Josh, Ryan and the XL Team.
I have been working with XL Realty and Dylan now for the last two years. They are extremely professional and very responsive to any questions. Great knowledge of the Manhattan market and introduced me to a very good broker too. The team is very stable and approachable. A complete end to end solution. My next apartment in the US will also be managed by Dylan! Well done
Dylan, Ryan and the team at XL Real Property Management have managed my condo in New York for the last three years now. They are extremely professional and very responsive to any questions, issues or emergencies. The team always provide the best solution with any queries. XL Real Property Management team is truly great and I would recommend them wholeheartedly. Thank you Dylan, Ryan and team!
Dylan and his team at XL Property Management have been great to work with over the last 7 years. They manage to take away any hassle and provide smooth and efficient services which has been invaluable for someone like me who is out of country. Highly recommend XL Property Management.
I'm sorry there are only 5 stars available here because my experience with XL has been BEYOND exceptional. The entire team is attentive, responsive and incredibly well informed about all nuances of managing and maintaining real estate. I have been a real estate professional for 30 years and I appreciate amazing customer service. From the moment we decided to rent, to prepping for the market, qualifying our tenants and all that comes with being a landlord from rent collection to maintenance requests, Dylan and his team handled everything seamlessly. This is our home that we renovated to enjoy with our family for many years to come but Covid shifted our situation and our plans and I can't imagine anyone else taking better care of "all things landlord" than XL. Thank you all so very much for tolerating our nervousness at times and for always providing a level of service that brought comfort in a challenging and uneasy time.
Dylan and his XL RPM team has been taking care of my condo for 2 years. This team really made my life easier since I travel aboard a lot, and they provide great service to help me look for reliable tenants fast, keep maintenance, and bring out neat finance statement every month on time. I would recommend you to this team if you have similar request, and I'm sure Dylan will provide you the best solution.
We have been using the services of Dylan and his team at XL Real Property for more than several years now, and it is easy to give them a fully complimentary review. My whole family relies on their conscientious attention, their prompt reliability, and going above and beyond what is expected in managing our property needs. Their fees are very reasonable for the peace of mind that we have, because of them. When both tenants and owners are happy, that says alot! We were lucky to find Dylan via another colleague in the building, and it may seem unbelievable, but you can believe the reviews here, you won't be disappointed in the top notch services they provide.
XL Management and Dylan do a great job of managing my property, keeping a smooth relationship among the tenant, the property owner, and the realtor. They've been always accessible to discuss any issues that arise, and once an action plan is decided on, get to work promptly.
I've been working with XL Real Property Management around two years now and they've been very reliable. I chose to work with a property management company so I wouldn't need to worry about the day to day direct communications with tenants, especially for time sensitive issues and they have not disappointed. XL continues to stay on top of the tenants' needs, keeps me informed, and allows me to remain decision maker for larger work orders.