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A1 Furniture

  1. Duncanville

Reviews, get directions and information for A1 Furniture

A1 Furniture

About

A1 Furniture has been serving the community since 1970 with the best prices , selection and service. We have a No Credit Check financing and layaways available.

Description

"We're more than Great Prices"

Mission

We Offer the best name brand mattresses at the lowest PRICES.

Products

We sell all types of home furnishings for Living Rooms, Dining Rooms and Bedrooms. Tell us what you need and we can get it for you, and beat any other store prices. We carry name brands like Ashley, Homelegance and Simmons plus many other manufacturers of new furniture and antiques from England and France.



"A1 Furniture Inc. starting June 1st 2022 will be moving to online warehousing due to increased operating costs, supply chain difficulties and staffing challenges. A1 has adapted to the changing market place and became more efficient and is passing the savings along to you. Pick one of thousands of products from our website or one of our vendor websites then contact us thru E-mail so we can provide you with product availability and current pricing before any payment is made. We offer the most affordable and the widest selection of furniture possible for the last 50 years. Financing options are available with no credit check or credit financing up to 2 years no interest."
Address: 642 E Highway 67, Duncanville 75137
Phone: (972) 298-6591
Email: ten.labolgcbs@erutinruf1-a
State: TX
City: Duncanville
Street Number: 642 E Highway 67
Zip Code: 75137
categories: retail company, furniture store


Opening Hours

Monday: 11:00 - 19:00
Tuesday: 10:00 - 18:00
Wednesday: 11:00 - 19:00
Thursday: 10:00 - 18:00
Friday: 11:00 - 19:00
Saturday: 10:00 - 18:00

Reviews
I went in and purchased furniture on 06 Nov. 2021. At the time of purchase I paid for half the furniture. Back orders would be delayed 3-5 weeks. So I started calling on the sixth week Sat. 18 Dec., Mon. and Tues. 20, 21 Dec, so I could have my furniture in my home for Christmas. Unfortunately, eacg time I called, no answer and I couldn't leave a message because the mailbox was full. Finally, I decided to drive to the location because something just wasn't right. Got there and the doors were locked. By this time I'm furious because they didn't make contact with me and they've got my money and I have no furniture. The Duncanville Chamber of Commerce had no information on them because they're business isn't registered and the Duncanville Police Dept. can't do anything because it's a "civil" matter.
Glad I stopped here had some great finds. The twin mattresses I was looking for were over priced in my opinion. My kids are pleased for the most part. I was approved for. No credit check financing was in and out in no time.
I had a great experience with A1 furniture! I ordered 5p Table set on there Order Line. It took about 15 daysas started.I took a picture of set, and it's beautiful! It was se t up in our home with mask on.
Don't bother driving to the Duncanville location. Building is empty. Nobody answers the phone. Don't waste your time.
Very pleased with our new bedroom suite we purchased there. Gus, the salesman was very nice, and very fast and efficient with the delivery and set up of the furniture. Will use them again in the future.
This place is so unorganized , they say they will have your stuff at a certain time and don’t have it . It’s April 26,2021 and they supply to open at 10am it’s 10:48am and they just now getting here didn’t speak or acknowledge anyone when costumers are waiting on them. Didn’t apologized for the inconvenience or nothing I don’t recommend this place to anyone because A1 Furnituture is NOT the Place .
I USED to really like this store. This store was my first go to for ANYTHING now it's my last resort. I believe as they gain more business the service goes to crap! I bought so many items from this store but the last item I purchased was definitely my last. I purchased a wooden, formal dining table for about $1300, it was absolutely beautiful. I bought the store display. After paying half of it upfront I asked them when were they were going to take it off the floor so it wouldn't get messed up, the lady nonchalantly said "On Monday" It was FRIDAY!! I said "No, you guys' busiest day is on Saturday and people will be coming in and touching all over it and sitting down in it. So I ask the manager and he said he will take it off the floor immediately and wrap it up in plastic. 2nd thing is on the day that I was to come in and pay my balance in full, I needed some full size bedrails and called in ahead of time and ask them to add that to my bill and I will pay the off the table and for the bedrails in full. He said he couldn't do it because everything would have to be refigured??? Refigured for what??? You are just adding $35 extra to the $690 balance that I already have and I am taking my table and bedrails. What's the big deal??? So I asked "I can't purchase them??" He said that I could but not add the balance to the balance that I already had???? So I have to do 2 separate transactions, one for my table and then another for my bedrails??? Needless to say, I bought my bedrails somewhere else because that was just crazy. That's a shame that stupid things like that will cause them to lose business. I'd rather pay more somewhere else than deal with CRAZINESS.
This place might look like it has a lot of good things in there and maybe some good prices but the atmosphere was very cold-hearted the people that was there to take care of customers was not very nice at all one of them didn't even bother to get out of her seat to help us with the information on an item we were looking at I would strongly suggest not to go to this place if you want a good deal
They have absolutely the worst customer service i've ever experienced in my life. I paid for a queen size headboard just the headboard and the frame. I paid for it upfront in full just for them to tell me that they sold it and i'd have to wait for them to order it. Miriam said that it should be there the next day, but she would call to let me know. I never received a phone call from her for two days, so i finally called and spoke with some lady who said she would find out and call me back... IRONIC BECAUSE I WAS SUPPOSE TO GET A CALL BACK THE DAY I PURCHASED IT... so about 3 hours later she called back to say that it would be another week or so before the headboard arrived because it was coming from Wisconsin. After a week pasted i called to see if the headboard arrived... I got no answer 3 times that whole day, so again i burn gas to go up there to see and Miriam says it should be in that next day. So the next day the furniture arrives, i pick it up and take it home, when i open the box a wood chip was broken in the box, i figure no big deal as long as all the other wood chips fit and the screws it would connect the wings to the headboard just fine and it did. I put together the railings and tried to connect them to the headboard and IT DID NOT FIT, I TRIED EVERYTHING FROM EXTENDING IT TO TURNING IT AROIUND BACKWARDS... the screws did not match the frame and wouldnt go all the way in the headboard., basically my son was without a bed for two weeks and now that i finally got the headboard he still cant sleep in it.. WORST PART WAS CALLING TO REPORT THE DAMAGED HEADBOARD AND THE FRAME THAT WAS TOO SMALL. MIRIAM PUT HER HUSBAND ON THE PHONE AND I EXPLAINED TO HIM THE PROBLEM.. INSTEAD OF TRYING TO HELP HE CONTINUED TO SAY THAT IT WAS THE CORRECT FRAME, EVEN WENT AS FAR AS TELLING ME TO GO LOOK AT THE BOX AND MEASURE THE FRAME. THE PROBLEM WAS WHEN I EXTENDED IT, THE RAILS FELL INWARD, CAUSING IT NOT TO BE STURDY, IT WAS MISSING THE MIDDLE RAIL FOR SUPPORT, HE DIDNT OFFER THE MIDDLE RAIL, HE SIMPLY SAID "SOME OF THEM DONT COME WITH RAILS, AND SOME DONT COME WITH SCREWS AT ALL" NOT OFFERING HELP BUT NONCHALANTLY SAYING ITS NOT HIS PROBLEM. HE THEN TOLD ME TO TAKE A PICTURE OF IT AND SEND IT TO HIS CELL PHONE AND THEN CALL HIM BACK, SO I SENT 3 PICTURES AND CALLED HIM BACK, NO ANSWER... CALLED THE STORE, NO ANSWER..... FINALLY GOT AHOLD OF SOMEONE AT THE STORE AND THEY SAID HE WAS BUSY, I EXPLAINED HOW I'D BEEN ON THE PHONE WITH HIM AND HE TOLD ME TO CALL BACK, HE STILL WOULD NOT GO GET HIM SO I ASKED FOR MIRIAM. SHE GOT ON THE PHONE AND ASKED IF I 'D SENT THE PICTURE, I TOLD HER YES, SHE SAID WE'LL REVIEW THEM AND CALL YOU BACK TODAY... I STILL AM AWAITING HER CALL... ALMOST AN HOUR LATER, I CALL THE STORE KNOWING THEY CLOSE AT 6PM AND THE GUY SAYS THAT MIRIAM AND HER HUSBAND ARE BOTH BUSY, FIRST HE CHECKED THEN CAME BACK TO THE PHONE AND SAID THEY WERE BUSY. WITH CUSTOMERS... MIRIAM TOLD ME IN THE PHONE CALL SHE WOULD CALL ME BACK BECAUSE THEY WERE BUSY... SO NEW CUSTOMERS ARE MORE IMPORTANT THAN THOSE WHO'VE CHOSEN TO SPEND THEIR MONEY THERE? THE GUY ON THE PHONE SAID THEY CLOSED AT 6PM BUT THEY WERE STILL BUSY, I HAVE THE FEELING THEY WONT CALL ME BACK, I AM SENDING A REPORT TO THE BETTER BUSINESS BUREAU AND CONTACTING A LAWYER
Great service. My order was delayed, but as soon. As it came in I was notified. Delivery and set up was a breeze.
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