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Reviews, get directions and information for AAA Central Penn

AAA Central Penn

About

AAA Central Penn's Facebook page provides information on auto, insurance, discounts, travel, financial services and more to its members. What can we do for you? Visit us online at www.AAA.com.

Description

Founded in 1902, AAA is a not-for-profit federation of clubs serving 53 million members in the United States and Canada. As North America's largest motoring and leisure travel organization, AAA provides its members a full range of travel, insurance, financial and automotive-related services through a network of 1,100 offices, as well as its full-service Web site: AAA.com. Since its founding, AAA has been an advocate for the motorist and traveler, continually lobbying for driver and passenger rights, fair laws and safer vehicles and roads. Through affiliations with motoring clubs around the world, AAA provides benefits to members traveling in 130 countries on six continents. Today, 25 percent of all U.S. households have a AAA membership. Nearly 27 percent of all North American passenger vehicles belong to AAA members.



"AAA Central Penn serves members in Adams, Cumberland, Dauphin, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, and Perry counties. As North America’s largest motoring and leisure travel organization, AAA provides more than 58 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers.Visit our Lancaster branch on Estelle Drive, just off Centerville Road, today to find out what we can do for you! Talk to one of our experts about our AAA insurance, automotive services, travel assistance options, and more in Lancaster today."
Address: 804 Estelle Drive, Lancaster 17601
Phone: (800) 717-4222
Email: moc.pcaaa@noitamrofni
State: PA
City: Lancaster
Street Number: 804 Estelle Drive
Zip Code: 17601
categories: product/service, travel agency, insurance agent


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: 09:00 - 12:00

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Reviews
Had an excellent experience with Marcus who helped me order Euros for an upcoming trip. He was thorough, pleasant, and explained every step of the process. Just an all-around excellent experience and a real credit to the entire AAA organization.
Excellent service from Marcus assisting us with getting something notarized and faxed. He was very thorough and kind. It took quite awhile for the whole process but it was great start to finish.
I have no problem with the local office, but since we can’t call the local office directly anymore, the guy who answered the phone from where??? treated me so disrespectfully I consider lying disrespectful, But it was more than his lying, it was his attitude I will look for another place to Buy roadside service, although I’ve been an AAA member for nearly 50 years; when this year is out I’m done with AAA. I would’ve put no stars, but can’t post without putting something on their stars, they don’t deserve it.
Came home from vacation and the battery was dead in my car... Called AAA on a Sunday and Jason showed up in less then 30 minutes. He checked out my battery and said, "start your car." He was there less than 5 minutes and my car started right up. Very professional, understanding and got the job done. Thanks Jason and thank you AAA for your service. "On the road again!"
Always use them when I buy a car through a private sale, saves me money and they are very knowledgeable.
Be warned, this club is not accurately knowledgeable when it comes to PA & federal laws for insurance, passports, vehicle laws, vehicle procedures and more. This is the second time this has happened to me in the last 7 years where the lack of knowledge of the tellers & branch manager caused myself and my daughter to lose 3 half days of work. All we got for our trouble was $12 of paperwork removed from our bill. Not even an apology or we shouldn't have done that. We'll AAA it wasn't our fault but squarely rests on your shoulders! I'm dropping my overpriced membership and going to Brimmer or Carolyn's next time. It would have been cheaper and with no aggravation. No AAA!
Worst experience EVER with AAA. Talked with John multiple times and he said the closest place they have or actually closest place willing to take their low reimbursement as I found out later was an hour away and would be between 90 and 120 that was an optionminutes. It was 2 hours and 20 minutes! The tow truck operator said he just got the call 45 minutes ago!! Save your money and pick another roadside assistance company, there are plenty of them. This company is worthless!!! Would give no stars if that was an option!!!
Had to do a title transfer... We dealt with Ashley H. Totally loved her... Friendly, knowledgeable, and efficient... what more could you ask for? Oh how about the whole thing taking 1/2 the time you expected it to!!! Definitely worth a full 5 stars.... Ashley H. worth more than 5 stars... I vote for a nice big raise for that girl!!!
No one on site to help with travel. Able to get maps and tour books but have to schedule appointment with someone for help.
Worst experience ever, not friendly or helpful. Agent was eating while helping me. He asked twice what hotel. Said he couldn't add a meal package because they don't offer one. Not true. He didn't smile say hello or thank you. Poor customer service 2 other customers said they were very disappointed in service. What a shame.
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