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Reviews, get directions and information for AAA Downingtown Car Care Insurance Travel Center

AAA Downingtown Car Care Insurance Travel Center
"Your local AAA Store has been providing industry-leading insurance and travel services for years. And now, we are offering even more. Not only can you get expert travel planning and one-on-one insurance advice, but you can also find trusted auto repair and maintenance services from ASE-certified technicians. We are open to Members and the general public. Visit us today to review your insurance policy and plan your next vacation while we fix your car like it is our own. Please note not all services available during the above store hours. Call ahead so we can ensure you are totally satisfied. Amazon Hub Counter located within this store."
Address: 105 Quarry Rd, Downingtown, Pennsylvania 19335
Phone: +14842059279
State: PA
City: Downingtown
Street Number: 105 Quarry Rd
Zip Code: 19335
categories: automotive repair shop



related searches: AAA Car Care Plus Online Specials, AAA Car Care Center Lexington, KY, AAA Car Care Service Package, Can I schedule a future tow with AAA, AAA schedule service, AAA ccit, AAA Auto Care, AAA Car Care credit card
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Reviews
I've been a AAA member for 30 years or better but this place this year they worked with me because of costs they're willing to give some discounts and if you have their Visa card you can utilize those points for offsetting the cost of AAA
Went through IdentGo for fingerprinting renewal last week, did pre-screening and made an appointment online. I had my driver's license and my print-out when I arrived. They were only $25 and the waiting room was clean with comfortable seating. I was greeted by a customer care representative when I first arrived. I waited maybe 5 minutes and Charlotte serviced me quickly, efficiently, and she made me feel very comfortable! I have arthritis in my hands and she was still able to get my fingerprints easily; I also didn't feel self-conscious at all and she cleaned the machine before and after use. I prefer this location to any post office as they are a lot nicer, especially to senior citizens. I can't speak to the car garage or actual AAA services, but the fingerprinting was a very positive experience for me.
Sloppy workmanship. Had an oil change; they didn't reconnect the engine plastic shield properly afterwards. So it dropped and dragged around for a day until I figured out the problem. Mechanic left his screwdriver in the back window. I guess he was checking the center rear brake light. They also pushed the purchase of new tires which I had purchased from them 3 months prior. Overall ; I can't recommend them.
Very smooth and efficient, they take care of things for you! I have had a AAA card for many years.. this is the more recent experience. Friendly tow truck guy, was in the Chester Springs area and arrived quick, it was freezing temperatures, so he offered to have me sit in his truck while I waited. Back at the shop quote was quick and service excellent! I am a Realtor and in my car around Downigntown a lot.. will always have the AAA card on me.
Nate and Anthony were terrific in their quest to diagnose and repair my 1994 Mustang GT. My car had an occasional starting problem that over the course of a year escalated to where the car bucked violently and stalled leaving me stranded, but after it was towed thanks again, AAA it would not repeat the problem. Luckily, the tow took me to this facility. Nate and Anthony and I dug into every online source available to us to try and diagnose the problem. Even though we all guessed wrong that it was the fuel pump so I have a new fuel pump for my beautiful antique, the next educated guess was "spot on". After they replaced the distributor, I haven't had any recurrences and my car is running strong. This all started going into the 4th of July weekend and lasted for a couple weeks after. Nate and Anthony would put the car in the garage at night and pull it out the next day and take some short drives trying to reproduce the problem with no luck, so we tried the distributor. Bingo! I just want to thank them for their determination to not give up on me and my car. I just wish the service center had a courtesy ride to my work down the street at the Home Depot. I would do ALL of my business with these two gentlemen. Thanks again, guys!
This AAA location is full service, specializing in care care, Tag &Title, and Travel services... Additionally, this location also provides Fingerprinting for PennDoT and passports through IdentoGO...
Every time you bring a vehicle here old or new, they will tell you something is wrong. I feel like I am getting ripped off. If you refuse the repair, they right a snotty reply on the paper. Instead of customer declined, they write customer does not want to correct problem. Stay with a reputable local garage. UPDATE: Brought vehicle to dealer and had alignment checked and it was fine
Nate from AAA did an outstanding job fixing my oil leaks, much much better than I would have done at gasket repair too.
Ordered foreign currency on web page. Very easy and arrived on time.
AAA Downingtown Car Care Insurance Travel Center 105 Quarry Rd, Downingtown, PA 19335 I scheduled an appointment for an oil change online. I entered my Name, phone number, email address, AAA Member Number, appointment date and time, vehicle information and service Oil Change Arrived 5 minutes before appointment time. Told representative my name, appointment time and was getting an oil change. Representative asked if I was dropping off my car or staying with. I stated staying with and the rep indicated it would be about a two hour wait. I indicated I had a 10am appointment and the rep said their on-line appointment system doesn’t take into consideration amount of work they have. My reply was “Forget it” and walked out. As I was leaving I heard the sarcastic comment “Have a nice day”. I called customer service to complain about the wait required when I had a “scheduled appointment” and the response I received from the Car Care Center representative. I was told by customer service that they would contact the service center and get back to me within a few days. It’s now been 5 days with no follow-up. Service center had my contact information but neglected to let me know in advance there would be a long wait for an oil change. Why have an on-line scheduling system if the time means nothing. Remove AAA on-line scheduling system and have customer call the facility directly and schedule appointment. Needless to say I used another non-AAA service center the same day with no wait. I’m finding it hard and harder to justify my AAA membership when I’ve rarely used their road side assistance over decades and most of their travel information is only available on-line which is free on may other websites.
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