AAA Insurance

I called and requested a battery jump at 5:30 pm around Savannah, GA and didn't receive any contact from them at all until 4AM when I was dead asleep. We set up an appointment for a tech to come to my car between 8am and 10 am the next morning, and again, no call no show. after almost 24 hours without them ever calling me or finding a technician I had to set up an independent shop to tow my car to their shop to look at it. I will NOT be renewing my AAA policy and would strongly recommend to anyone that is looking to join to skip AAA and find other services that actually care about their service.

I need my car towed to my mechanic. It has been 3 days and the tow trucks that said they would come dropped me and took other calls even when one of them had me scheduled from last night. AAA is supposed to be the best. It doesn’t do much good to have a membership if you can’t get service when you need it. This id so rediculous. AAA meeds to revised the rules for drivers. If they say they are coming they need to honor it.

Transfered title to my car from California to Georgia…. Need insurance binder.. Have waited four hours for the agent to contact me… I have been a AAA customer for 15 years… They are obviously not interested in doing business so I’m going to pursue a different company… Geico, Progressive, etc.

Quick, friendly service!! Lots of benefits for members!! I got my international driving permit. Took less than twenty minutes!!

Quick experience getting my international driving permit. In and out in 10 minutes

Got a tow on June 30th and the system marked it as 3 tows and they refuse to fix the mistake they just try and charge me the 100 dollar fee for more tows

I’ve had to use AAA services for a tow. I did not have to longer then an hour and half. The tow rep Scott L. Called me about 30mints in and said apologized for taking so long that he was coming as fast he could from Rincon. Scott was polite knew the area where I was and where I was being towed very well. If I need another tow I hope he comes to assist. 10/10 best tow truck driver I’ve ever meet!! Thank you

Placed a service call at 833am, it is now 3:35pm, and a technician still has not arrived. I’ve placed. I’ve placed a call 5 times and every time I’ve gotten a different answer. By the way the towing company we finally spoke too has advised they’ve been working for AAA for a few months and they haven’t gotten paid. So what exactly is our membership paying for? By the way we still haven’t gotten our car serviced and I’ve been on hold for 59 mins. We will NOT be Renewing Our contract.

Stuck about 300 miles from home, called AAA and waited for about an hour and a half for someone to tow me, was even willing to pay the excess mileage without knowing how much it would cost. They assured me someone would come pick up the truck, and when I called an hour and a half later, because noone had showed up, they told me they couldn't find anyone and in not so many words, politely told me I was S.O.L. I called my office and in 15 minutes, we had someone who would take me and the truck back home. I can't imagine this service to be reliable in any manner where we might need it. 4 months ago, when my girlfriend and I were stuck at a campsite about 350 miles away and needed a 30 mile tow to an auto parts shop, we waited 4 hours and the same thing happened. When, exactly does AAA step up to the plate and come through for people who are actually in need of service?

AAA is the worst experience ever. Spent all day 8am until 11:30pm and multiple false promises of roadside assistance to tow my car and no results. Customer service is patronizing and unhelpful and I will be cancelling my membership ASAP.