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AAA Insurance

  1. Libertyville
  2. Libertyville Travel Agency

Reviews, get directions and information for AAA Insurance

AAA Insurance
"Welcome to your full-service AAA branch and Car Care Center! We offer Travel, Insurance Membership and car repair services. We look forward to serving you."
Address: 1354 S Milwaukee Ave, Libertyville (Illinois) 60048
Phone: (847) 367-3364
State: IL
City: Libertyville
Street Number: 1354 S Milwaukee Ave
Zip Code: 60048-3795
categories: insurance broker


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Reviews
Terrible!!. I wanted insurance quote on an old vehicle, basic liability. As soon as guy helping me on the phone found that out he hung up with me to help a customer who walked in because he couldn't make money on me.
After many months of struggling to get my daughters Sonata repaired we took it to AAA Vernon Hills. Dan made sure the work was done fast and correct. He repaired the fuel pump and diagnosed the check engine light. Everything is working great now! Thanks Dan, we appreciate your professionalism and will be back.Service: Auto engine diagnostic
The worst experience I had for my car repair service here. My car won't start and I had to tow my car there at AAA Car care service center in Vernon Hills, IL., instead of giving right reason for car not starting they gave me six different estimates for my car all totalling about $2000. When I asked specific question about car not starting they told me its battery is low. I explained to them I have a battery under replacement warranty I will get it done right away, if they can get my car running and I can take my car straight to where I had my battery installed. They didn't do that and instead they charged me whopping $534 for some extra repairs, as according to them the car won't run. I was detained there for almost 3.5 hrs. The mechanic who was working on my car was on his phone most of the time. He even ruined my expensive car key, photo attached here. I am so sorry I would not go back to them again.
I brought my BMW in for an oil change and alignment. Everything was done efficiently and quickly. Pricing was much lower than the dealer quoted me and the staff were very friendly and helpful. The car drove like a dream afterwards.
Dan Z was awesome & really took care of me. Honda dealer couldn't get my alignment "into spec" because I had a "bent" wheel. Dan was not only able to get my alignment into spec, yet also got a "bent" wheel balanced with a new tire. Car feels great now. Also showed me the suspension bushings that are due for replacement while doing an oil change. Thanks Dan. Will visit again. AAA+ service & savings.
Had a horrible experience with the mechanics at this location. Brought my 2017 Prius in and let them know the car was making a funny sound when driving at high speeds. Told them I thought it was the wheel bearings. They told me it was the rear shocks. Also asked them to check the coolant since it was low and suspected a leak in the resivoir. They said the coolant did not have a leak. Picked up the car after the rear shocks were replaced and drove it home 5 miles from the shop. The next day I started it and yellow check light was on…and the coolant was empty. Called and they told me if I drive it to them they’d do a coolant flush you can’t drive a car without coolant as it will likely destroy the engine. Told them no thanks and had the car towed to Toyota. They replaced the bad wheel bearing and fixed the coolant leak. These guys are either incompetent or dishonest or both.Services: General repairs & maintenance
After paying More than $50 in oil change.. They don’t even check windshield water in car.and when I called and stop by to inquire about it they have all possible excuses.Gave me a call about unnecessary maintenance which dealership said never needed.So moral of the story Is they lost a customer for $2 worth of windshield water. Hope some one responsible from higher management take note of this review.Service: Oil change
I've had numerous repairs here. I was always led to believe I was getting member discounts that were saving me hundreds. I recently had a fuel pump replaced and more recently wheel bearings. I was told the wheel bearings would normally cost $925 for the one side but with discounts and coupons they would do it for $700. They started the job but it still seemed high. I called a Toyota dealership to price it and they quoted the same $650-700 from the start. This made me question the fuel pump so I called the dealership and was quoted over $300 less than the $1500 I paid at AAA. The work seems fine but is more expensive than dealerships down the street. I would recommend going to the dealership where there is accountability and factory trained techs. There isn't any savings going to this "generic" establishment.Services: General repairs & maintenance
Adam and the technicians were great. Quickly worked to successfully solve an emission problem. This is my auto service center from now on!Service: Auto emissions testing
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