AAA MountainWest

I called ahead to make sure that they were able to accommodate me needing to update my drivers license and passport photo. They let me know to get there as soon as possible. The MVD is only able to stay open until 4 PM being a AAA member would give me priority. However, if there is a line, they can only stay open until 4 PM. I got there as soon as I could and did not have to wait because there was not anyone there yet, she was very friendly and accommodating in taking my picture a couple of times until I approved. It’s not fun to have a terrible picture for 10 years

Arrived at 4:04 and requested a replacement driver's license. I was told to return on Friday as their last walk-in was at 4. Seeing how the place was deserted, I would imagine some flexibility would be provided for a long-time AAA member, but no.

This AAA branch in Bozeman was amazing! My wife and I dropped in at opening to do an out of state license transfer, and every single employee was cheerful, helpful and kind. We were in and out of the place in less than an hour.

Worth the price if you're not an AAA member! A quiet, efficient atmosphere with helpful employees. In and out within half an hour for a license renewal. Can't beat that.

Do not bother calling them they will give you false information and waste your time. Called to see if I can get my last name changed for my license was told the information I needed to bring. Took off work to go into the office the next morning to do this and they told me I don't have what I need to change my last name. Birth certificate, last name change with social security office, wedding certificate, and current license The lady with short red hair is very rude an has horrible customer service hopefully she gets a cup of coffee or finds a new job that she clearly doesnt hate. Waste of time and money thanks for that.

They make everything easy, very nice people and very professional

Extremely helpful staff. You can do license renewals here which is totally worth the $20 fee to become a member. My positive experience here led me to add coverage for the whole family.