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Reviews, get directions and information for AAA Southern West Virginia

AAA Southern West Virginia

Description

AAA is a leading provider of roadside assistance & auto-related expertise, also specializing in travel services, insurance, discounts & financial services.



"With one-on-one expert advice, our insurance agents will work with you to customize an insurance policy that fits your individual needs. Our experienced travel agents give you personalized recommendations and will handle all the travel details from vacation deals to bookings and stays. Our travel and insurance agencies are open to Members and the general public. And your local AAA Store can also help you with driver license renewals, international driving permits, passport photos, travel insurance, attraction tickets, and more. Amazon Hub Counter located within this store."
Address: 1000 Parkway Rd, STE A, Charleston (Virginie-Occidentale) 25309
Phone: (304) 925-6681
State: WV
City: Charleston
Street Number: 1000 Parkway Rd, STE A
Zip Code: 25309
categories: automotive, aircraft & boat, insurance agent, travel agency


Opening Hours

Monday: 09:00 - 17:30
Tuesday: 09:00 - 17:30
Wednesday: 09:00 - 17:30
Thursday: 09:00 - 17:30
Friday: 09:00 - 17:30
Saturday: 09:00 - 15:00


related searches: IdentoGO 1000 parkway Rd Charleston, WV, 1000 Parkway Rd ste a charleston, WV 25309, IdentoGO Charleston WV, Aaa west virginia phone number
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Reviews
UPDATE: AAA has contacted me and resolved this issue to my satisfaction. AAA charged $1400 and problem recurred within minutes of leaving shop. Towed back, and they said they could not find the problem.
We went to get fingerprinting done here. We were glad for the service, but the requirements were not readily clear. The facility is large and organized.
2nd time ive used this AAA service center. $150 diagnostics charge is tremendously high. The dealer was only 90. First time ive ever been asked for a deposit and felt pressured by txt messages to get my car while under going a medical procedure after they had been informed. Was told it was AAA policy. I'll stay with the dealership next time. . 10%discount not worth the high prices. Ill stay with AAA towing though. In fairness, no $150 computer diagnostics was need for locked up brakes but work done was very good and i paid the $1700.
Great experience. The staff was wonderful and very helpful. There is a wonderful lady on staff who is a Veteran from the Army who was especially helpful and friendly.
its a travel agency they also do background checks.Very straight forward workers `
Terrible Customer Service. Went in and the lady at the front desk had an attitude. Wasn’t willing ti work anything out with me. Then, as I was trying to work something out with her, the people next to me that were working were talking under their breath about me and then everyone started yelling at me at once. I felt hanged up on because it was a situation between the woman and I not everyone in the store. The workers were terribly rude and not willing to help.
Ended up paying out of pocket for a local tow because AAA couldn’t schedule to get me for 2.5 hours. Totally disappointing. The team at AAA got my new tire on for me promptly, which I greatly appreciated, but broke a Ram badge on my rim and didn’t/couldn’t fix it. **Update June 28, 2022 AAA reached out to me after my review. I really appreciate that they took took the time to make things right! They ended up contacting the Dodge dealership and getting me a replacement rim to fix the issue free of charge.
Great communication, quick service, kind people everything you’re looking for when repairing your car or changing your oil keep up the good work
We use AAA as a vendor for work. They are pleasant to work with but usually busy.
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