Aaron's Inc. - Manassas

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Description

Aaron's - Lease to Own Retailer of Furniture, Electronics and Appliances

"With Rent-A-Center, you don't need credit to bring home the latest furniture, appliances and electronics. Your favorite brands, like Ashley Furniture, Samsung, Whirlpool and Dell, are available for small, affordable payments. With delivery & product repairs included and flexible ownership options, shop on your terms!"

Address: 8492 CENTREVILLE RD, Manassas 20111

Phone: (703) 257-4692

Website

State: VA

City: Manassas

Street Number: 8492 CENTREVILLE RD

Zip Code: 20111

categories: discount store, furniture store

Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 10:00 - 19:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 17:00

Reviews

At the Maryland location near Baltimore.  The rent a center shicked me. I paid $259 for 2 years straight and when I lost my job during COVID and became homeless with my wife a nd five children, I fell behind for 6 weeks and after I became employed I wanted to start paying again and catch up but the staff insist on taking me to court instead of allowing me to resume my payments again. THERE IS A LOT MORE THAT WAS DONE TO ME ILLEGALLY BUT I WILL LEAVE IT IN JESUS HANDS, MY LORD.

First time dealing with company: Rented/bought a lift chair from them, great people to deal with.  Second time renting to own: EXCELLENT Customer service. Great people to deal with. Renting to own a refrigerator that I transported a few hours away from Manassas. Had an issue with it not running. The manager worked with me to get it resolved and went out of the way to make sure all things were right. Stands behind his word. The delivery and swap out was smooth and the delivery crew were friendly and professional. Reflects well on the company they work for. Great Job, Thank You.

If I could give no stars I would, worst customer service ever. They delivered washer and dryer, didn’t correctly install washer, flooded my main floor and basement storage room and they admitted it was done incorrectly. After speaking with manager several times and even getting BBB involved they never responded to any of them. They promised to repair damages and then never did anything or even come out to see the damages. However they had no problem reaching out for payment of washer and dryer. The owner never contacted me as I was promised several times they are not properly registered to operate as a Rent-a-center franchise, so when something does happen and you call the RAC headquarters they don’t help you at all, so this is just a horrible company all around. They prey on people who are down and out and need some short term help. After exhausting all my avenues and getting no where I asked them to pick up washer and dryer and just parted ways with them. Horrible customer service, horrible management and horrible owner.

I’m a disabled vet served my country for many years just to come home and get treated with the upmost disrespect. I certainly hope their service is recognized and treated accordingly. I wouldn’t recommend this company to anyone. The manager and owner could careless about their customers so I can understand their action.

Terrible customer service and even worse management.They damaged our product while loading it on the truck and it took a month and threats of legal action to have it resolved. Now they are charging us for service I opted out of....twice! Horrible store!

Horrible customer service the store manager is rude and yells every time I speak to her on the phone they also call people on my DNC do not call list everyday more then once a day which is ridiculous the mattress they gave me is in horrible condition and was supposed to be “brand new “ if I could give this company no -10 stars I would don’t buy from this place

Rude customer service. Overpriced furnitures.

I love my bed!

Rude customer service

Translated by Google Excellent, the people who attend the store are friendly. The manager is super cool.. the best.. I like how they treat the customer...very friendly.  Original Exelente las personas que atienden la tienda son amables .el gerente súper buena onda .. lo máximo ..me gusta como tratan al cliente ...muy amables

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Manassas furniture store

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