Aaron's Sales & Lease Ownership

Drove nearly 2 hours to set something up for an apartment and nothing came out of it. Was told “give me about 2 hours to and I’ll call you back” and it’s been about 48 hours now. Manager also never got back to me or picked up the phone when I called. 1 star for the terrible customer service experienced alone.

They changed management and instead of providing good customer service to members that been with them for years they treat me with disrespect like if they were better than me like if I had no value as a customer i would not recommend them there are other places that could provide better service

Disaster struck two days before Thanksgiving! Our refrigerator stopped working, leaving us with lots of spoiled food to throw out. We called several different places to rent a refrigerator the day before Thanksgiving and got nowhere. Then we called Aarons on Ming Avenue and Shilita and Abraham were able to deliver a refrigerator to us right before closing on the day before Thanksgiving, We were so relieved. I highly recommend this store. They have great customer service!!

They keep harassing my wife for 50 dollars due, non stop calling even after items paid for they harasse upon harassing for interest payment even at your front door, not worth the headache. Prices are overrated and overpriced. We are now over $2000 in on a stove and fridge and they act like you never paid anything the appliances are owned by now your harassing over interest payments. I wouldn't recommend these gouging money hungry workers.

unfortunately the customer service was absent the day we visited. We had placed an order online, then followed instructions given by Aaron's employee to go to store to pay for the order. I was told by store employee that they did not have the item and I could order but I most likely would not receive itemmattress because of short supply. When asked what was available we were led by an annoyed and ill mannered employee. We love our new mattress we bought from US Mattress

Had a washer delivered, Guillermo was extremely courteous and helpful in explaining how the machine works. I don't think he had to do that but he did. The management at the store and its employees go above and beyond to take care of each and every customer...that is a rarity nowadays.

I put 1 star because they don't have a 0 option. Aarons on ming need to hire better and professional delivery guys, period.......

The store on ming dont deserve any stars because of there managers attitude was so ugly she didn't even return my call and because of a mistake on auto fill she denied my application even though i had prove of residency. Eric and Eon were awsome trying to get me what i wanted but sad to say mng wasnt really nice. I dont now what customer service really means to her

Returning a bed was told they would be here between 4-8pm it is now 9pm I could have been out running errands they need to have their pick up people call the clients to give an estimate on when they will actually be arriving. It is now Friday 7:38pm I called the store this morning the lady said they supposedly came last night and no one was here I kindly told her no I've been here all day and nothing, they just drove past my house right now 3 pm and didn't stop when are they coming she said from 4-8 again it is about to be 8 and they still aren't here wasted a whole day again!

I put 1 star by mistake. 0 stars is what I was aiming for. I had been a customer for years at the Ming Ave store, usually a good experience up until recently. I went in on March 22nd to order a Bedroom Furniture Set for my daughter for her birthday. I picked out the set that I was interested in filled out the paperwork, references included, paid a $73 deposit. I was told that I’d get a call on April 1st to set up delivery, long story short, never got a call so I called on the 4th and was told there’s nothing in the system for me, nothing ordered for me and nothing showing my deposit. Sad part is this ordering and deposit was paid with 2 managers and 1 employee present at the counter. Sad situation I called and got the GM who wasn’t even concerned or at least he didn’t express any concern regarding my situation. This store used to have a really good staff not sure what happened to that great customer service. I want my 1 star back....