The absolute most respectful and polite employees I have ever seen! Young folks. Which is good, but unfortunately not nearly as knowledgeable to get the right info. Ace near Caledonia..has the older gentleman there. Any question..it's very important in the do it yourself hardware biz
Friendly and helpful... have great deals in tent sale this weekend
Bunch of young kids working there no knowledge of hardware ir customer service lack of training When called and offered feedback manager told me he knows those kids on a personal basis and that he had trained them then went on to hang phone up on me Not the kids fault seems to be a manager problem
I love small locally owned businesses. They might be a little more expensive than the big box hardware stores, but the service is worth more than the cost difference. When you ask an employee for help finding something or information on an item, they usually actually can answer any questions.
It's a small hardware store that manages to pack a lot of little parts in one place. If you're looking for a few spare parts for your weekend honey do list, this is the place for it. The staff are especially helpful.
So much better than Menards. They actually help you here..and want to help you. Not avoid you like the employees at Menards. Something to be said for neighborhood hardware stores. Love it here...
Awesome people. Selection is only OK. Not a big store.
I go here alot when in the area saves me a trip to Franklin. The manager Ron? Is great and extremely helpful/knowledgeable. The other day I was amazed how long he helped me for a few o rings totaling a few bucks for a faucet stem. My only complaint is that it seems like they don't order too much electricial stuff and it seems like if you need more than 3 of something you still have to go elsewhere unless its a common item.
Ace always has what I'm looking for! Very helpful and the store is always clean
I will definitely be back to shop this Ace Hardware, we recently had a severe rainstorm, and our sump pump went out . After searching all over Milwaukee county looking for a replacement the big Box stores would not hold one for us, I called the South Milwaukee Ace hardware store asked if they had this certain sump pump in stock and they said yes, I asked if they would hold it for me until I got there, we live in Franklin, they said no problem we will set it up at the front counter with your name on it. Thank you to the friendly service and courteous staff at the South Milwaukee Ace Hardware, He even opened up the Box to make sure all the parts were there for I would have a successful installment. I will pass this information on to family and friends I will definitely make the trip down there and shop this store, I loved the on hand, old school service, you will not find this at the big box stores, Thank you
