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Ace of Hearts

  1. Albuquerque
  2. Bernalillo Pet Store

Reviews, get directions and information for Ace of Hearts

Ace of Hearts

About

Pet Boarding and Grooming
Best prices in town
We've been family owned and operated for more t 30 years.
Our boarding kennels are 4×20 indoor/outdoor runs.



"Boarding, dog grooming and pet supplies available"
Address: 126 Atrisco Pl SW, Albuquerque 87105
Phone: (505) 831-3433
State: NM
City: Albuquerque
Street Number: 126 Atrisco Pl SW
Zip Code: 87105-2666
categories: kennel, pet store, pet groomer


Opening Hours

Monday: 07:00 - 17:30
Tuesday: 07:00 - 17:30
Wednesday: 07:00 - 17:30
Thursday: 07:00 - 17:30
Friday: 07:00 - 17:30
Saturday: 07:00 - 17:30

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Reviews
This place is not a good place. Taking advantage of elderly customers. My elderly in-laws took their dog for a grooming, they injured the dog and used glue to put some of its hair to cover the injury. In the process the dogs little coat got stuck onto him because of the glue. Terrible the way these people are to animals and don’t tell the owners and take full payment and lie to their customers.
Never again. Rushed. Clipper lines, uneven, not finished. Said they couldn't clip the nails. I paid for it, but it didn't happen. I had blood on the back seat of my car from a cut they gave my dog. They over book. Didn't start grooming my dog until after 2 pm, closing time, and only spent 15-20 mins. They are not gentle. Like I said, Never Again.
Shots are cheap so lines get long so there is a wait. Its okay bc of prices. But the workers there seem to always be upset or tired or just not in a good mood. The vet...dr is nice and a lady with curly hair is always smiling. Just a couple of worker not too happy.
This place is not a good place. They are very rude and have very poor customer service. The owner is a very mean old lady. I took my puppy to get his shots and never went back for the rest of his shots instead went to PetSmart it was more pricey but better and more friendly customer service. Also the place is not very clean and it smells very bad.
A few years back this place use to be much more Professional, Very Welcoming, but lately it's been very disappointing , Me and my family had gotten a pink rat for our bearded dragon for the first time & had fed it to him shortly, he got sick and died had to been from that rat who knows what they're getting fed .
Great customer service all the ladies are super friendly and do such a great job grooming.
lady in the front desk is quite very rude not the one in the pink shirt she was very polite but the one in the black she need to find a new position awful customer service the place is filthy *0 STARS*
I been going to Ace of hearts since I was a kid, Ever since then when I got my own little family my boy Gizmo goes to get groomed. I chose local and family owned all the way. Plus the women that work there are all awesome and friendly.
I love to support our Local Family Owned Businesses so I do definitely go to Ace of Heart’s Kennel. Other than the same rude lady employee that Always has the worst attitude towards customers despite that The place is pretty great, they are friendly for the most part respectful to your choices and attentive to you and your pet’s Need’s. They got a variety of supplies for pretty decent prices.
Had my dogs all day and shaved them in 5 minutes when I pulled up then charged me almost double what I was told it would be saying they were matted. Which they were but like I said I watched them shave both dogs easily in 5 minutes so it couldn't have been to much more of a task but overall a nice job
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