Adirondack Pet Lodge LLC

We take our pup Melvin here for daycare 2-3 times a week. He loves it and comes home exhausted after playing with all the other dogs! We love checking in on him with the cameras in the daycare area.

I just wish there was more communication and feedback. Something, anything. Otherwise he came back alive... so that's good.

One particular staff member was very rude on multiple occasions to my wife & I. Our puppy was labeled as aggressive because of one incident where she evidently “cornered” the staff. We were made aware of it and responded by training her with a new collar. When we called to inquire about Esther’s potential future play dates, the staff member responded with a very abrasive tone. We also noticed her lack of customer service skills on multiple other occasions. The rest of the staff seem fine and we’ve never had a problem with them. This is unfortunate, as we do like Adk Pet Lodge and the services you offer. We travel a lot and have boarded all of our dogs there many times and were hoping to continue that trend. Unfortunately, it’s not likely that we will board them there any longer.

Duke loves his daycare friends and the camera lets me see his tail wagging all day.

The worst experience ever, that no pet owner should have! My dog escaped from the two very young employees within an hour of being left off. No one should get a phone call that their pet was now on the loose, last seen by the interstate! She was chased around their neighborhood in Plattsburgh by them, then it became our problem. We were reunited a week later, because of local volunteers, not APL! I still have not heard from management, two months later. Do not go thru our heartache!

Nice to have a place to leave our cat when we need. There are cameras so you can check in on your pet periodically. However, our cat developed a sickness shortly after staying here. It’s possible that his sickness wasn’t a result of his stay but it is oddly coincidental - this is the first time he’s developed any illness. When we picked him up after a weekend stay he smelled like a stale litter box. Likely, the “condo” he stayed in was not cleaned prior-to or during his stay my guess is that would include the litter box. Wouldn’t recommend leaving your animal here until you are able to view the facilities prior to dropping your animal off. I am happy about their covid protocols, not happy about our experience.

They run a clean facility, prices are inline with competitors, staff is helpful and the hours of operation are very convenient. My only comment is I wish they would go back to Saturday day care. I hate to see dogs in kennels any longer than necessary. But otherwise, highly recommend.

Good spot, they took good care of Maui

Great place for your dog. We always use them and never have a problem, well the last time we ask to give our one dog a bath, but they gave the another dog a bath. ‍